Cashco Keystone Ave Unit B, Reno

Cashco Reviews

• C

  Christi Andersen
  1

  I've been going to this place a few months now and yesterday was the last I will ever go do business with them again.The manager seems nice but is overstepped by her employee who seems to have a snappy attitude with any and everyone I believe her name is Dessy she is very unpleasant and unprofessional her snooty behavior has definitely been enough to never do business with them again! And the way she treats her boss and coworkers aren't any better, this place seems to be a gossip fest, customer satisfaction is the least of their worries you can definitely tell they lack teamwork skills one says one thing another says different and they speak horrible on each other to one another and customers. Mistakes are constantly happening with my transactions and their calls are overbearing I could tell them I'll be in and next day I'm being harassed again,days prior to due date.There is one staff who Ive seen maybe twice, her and the manager are very welcoming as you walk in and pleasing to deal with but I'd advice those in need for this be the last resort to go to, just a headache add to a headache!!!

  Response from the owner

  Miss Christi, I apologize for not responding earlier. It seems as though Google had some issues during COVID but at this time I would like to offer you a sincere apology for having received anything less than the exceptional customer service that you deserve. If you would like to have a discussion about this matter, please feel free to call me directly at 702-255-6140. Regards, Susan Hammon General Manager

• J

  John Smith
  5

  I won't lie and say they are cheap, in fact they are very expensive on interest, HOWEVER... The manager at this Keystone location is one of the greatest people to work with. She certainly goes above and beyond for her clients and have seen first hand. If you are in a pinch and need help till payday or even a little longer... she is the one to talk to. Kind, caring, personable and understanding. You aren't just a number in this location unlike other types of loan places. I can't speak of other locations but the keystone square location is phenomenal.

  Response from the owner

  Thank you so much for the great review! Please know that we appreciate that and are grateful for your business. Have a great day!

• M

  Mary Headman
  1

  They ask for your cell number and e mail address. They immediately say we are not selling your information to a third party. I am now literally being bombarded with texts from loan companies. Something that had never happened before that. Complaining does no good. Just be aware.

  Response from the owner

  Miss Mary, We are truly sorry for what has happened to you but I promise you that it is not Cashco that is selling or sharing your personal information. We work hard at keeping your information private and have never shared any customer information with anyone.

• R

  Raechelle Johnson
  5

  The girls who work here are not only intelligent, and informative, they are kind and understanding as well. If you are in need of a loan, I would highly recommend checking out the Cashco off of Keystone Ave. , Reno, Nevada.

  Response from the owner

  Hi Raechelle! Thank you for recommending Cashco! That means a great deal to us and we’re happy to hear that Team Cashco has taken such great care of you. We sincerely appreciate your business. Have a wonderful day :)

• P

  Pete Clarksean
  5

  They are great people, professional, friendly, always with a smile to lighten your day. Good experiences always.

• J

  Jonathan Briggs
  5

  Everyone that works here has a great attitude and pretty seamless process