Cash Store 4th St, Lubbock

Cash Store Reviews

• C

  Cecile Young-Walker
  5

  These two ladies are awesome. They help me with making sure all of my paperwork was in order. I was one first cust6 and she did great. She asked questions to make sure her trying was going well. I would recommend anyone to this store.

• S

  Shahna Austin
  5

  Danielle was absolutely amazing. Super relatble and upbeat and very thorough with everything so it was easy for me to understand. Made my first payment today and it was super quick and easy. Definitely recommend wish I could give it more stars.

  Response from the owner

  Thank you for your 5-star review! We believe that customer service should be a key focus of every company, and we are happy to hear that Danielle helped make your experience a great one. Thanks again for doing business with us and have a great day!

• D

  Daniela Flores
  5

  First time customer , made it really fast and easy !

• I

  Ivette Morales
  5

  Domanique makes you feel welcomed even when it’s busy. She keeps a conversation going while you wait on your documents. She’s very respectful, profesional and fast. I never have a problem when I go in

  Response from the owner

  Thank you for your 5-star review! We believe that customer service should be a key focus of every company, and we are happy to hear that our team helped make your experience a great one. Thanks again for doing business with us and have a great day!

• m

  magesweep13
  1

  Lets just say next time I would much rather gnaw off my own arm then go to this place again. If you need a quick loan Call NOBLE FINANCE they are so much better than this place. When i went to the cash store in person the loan officer i was talking to said it would be $500 a month and then after i signed the paperwork she turned around and said it would be $500 a paycheck, i get payed every other week so these Asshats wanted me to pay them $1000 a month plus the daily interest charges making it about $1200 a month. i don't know about the rest of you but i can not afford that. I went and gave them the money right back and still had to pay $300 in interest even though i only had the money for 3 days. This place has been the BIGGEST regret of my adult life thus far!!!

• D

  Destanie Gregory
  5

  Sandra at the Cash Store deserves a raise! She is the most welcoming person I have ever met. Totally different atmosphere than most places!

  Response from the owner

  Thanks, Destanie! We'll be sure to let Sandra know how much you appreciated her customer service.

• J

  Joy West
  5

  Dominique was very help, while she was busy, she was still able to help each customer speedily and efficiently. Thank you Dominique.

  Response from the owner

  Hi Joy - thank you so much for sharing those kind words about the customer service Dominique was able to provide.

• I

  Isabel Hernandez
  5

  Yall need to come to this store they are very friendly especially domique. So if yall need a loan this is the place to come in and get your loan.

  Response from the owner

  Thank you so much, Isabel! We appreciate you as a customer.

• A

  Amber Hernandez
  1

  Interest rates are way too high and has the worst customer service. I will never again go back or refer anyone to this place.

  Response from the owner

  Hi, Amber. APR stands for "Annual Percentage Rate" and shows you the rate of interest you would end up paying if your loan was left outstanding (and accruing interest) for an entire year. By paying back your loan on time, as the Cash Store encourages you to do, your loan fees will likely end up being cheaper than the costs of a bounced check, overdraft fees, a missed credit card payment, or a neglected bill. We are sorry to hear that you did not receive the best customer service. We would like to know more about the nature of your experience with us, and if possible, please give us a call at 1-855-279-2205.

• J

  Jenny Ornelas
  5

  The whole staff is very friendly. They helped me with a small loan I was needing. The employee made sure I understood everything and all my questions had been answered!

  Response from the owner

  Thank you for bringing your experience to our attention, Jenny. We appreciate your feedback and look forward to serving you again in the future!