Cash Store W Eldorado Pkwy, Mckinney

Cash Store Reviews

• J

  J V
  2

  Went in to get a cash advance loan. The rep. Karen at the Cash store, her customer service was great. The process over all was smooth and I would definitely recommend others here ONLY if you are desperate. I got approved for way more than what i was pre qualified for. The only cons are the wait time i waited 2.5-3 hours from walking in the door, doing the application, calling my bank then leaving so be prepared to wait a while especially if you are a new applicant or are after a new applicant. Also The overall amount or percentage wasn’t disclosed and I notice im paying them an extra 2k just to borrow 1k! Ridiculous never again

• H

  Hannah Griffith
  1

  I went here to get a loan with Kellie and brought 2 ways to verify my employment but this little girl said I couldn’t be verified unless she could call a company line to verify employment when we work from home and don’t even have that kind of line. This is absolute bs. The little girl I worked with had an attitude the whole time and kept talking over me... in person. I refuse to work with them even while I’m struggling at the moment. You guys work with human beings in uncomfortable situations... why don’t you have some respect for others?

  Response from the owner

  Thank you for bringing your experience to our attention. We firmly believe that good customer service should be the cornerstone of every business and we are very disappointed to hear that was not the case during your visit with us. We would be glad to address your specific concerns over the phone - you can reach our Customer Service Department directly by calling 1-855-279-2205.

• C

  CandM Cole
  5

  Jasmine was very friendly and pleasant to deal with. She made me laugh and showed interest in what I needed the loan for, as well as my daughter's well being. If I ever need a loan again, this is the only place I'll go because of Jasmine.

  Response from the owner

  Thank you for your review. We will let Jasmine know that you enjoyed her service.

• S

  Savannah Escamilla
  1

  These ladies just called my phone for an account that was 6 years old DEMANDING money and were very rude to me.. I call back and asked to be placed on the do not call list and they hung up on me.. I DON'T RECOMMEND THESE BROADS TO ANYBODY!!!!!!!

  Response from the owner

  Thank you for reaching out to us, Savannah. I'm concerned by what you've shared. When you have a moment, please reach out to our Customer Service Department directly by calling 1-855-279-2205. We'd like the opportunity to learn more about what happened and how we can improve this situation. Thanks!

• I

  Itzwalobaby DesignerGang47
  5

  I had a great experience here the one that helped me was very professional and caring as well. I recommend this place to anyone in need of a loan.

  Response from the owner

  Thanks for sharing your awesome experience, Walo (Freestyle King)! We're excited to hear that our McKinney team was able to provide such excellent service! Also, thank you for the recommendations - we actually have an awesome referral program where you can get cash rewards for qualifying customer referrals. Check it out on our site to learn more!

• D

  David Garcia
  5

  Always a great experience. Bre and Ken are always making my visit enjoyable with laughter and great customer service.

  Response from the owner

  David, we will let Bre and Ken know that you enjoyed their service. Thank you for the review.

• B

  Berenice Lozano
  5

  Always a good experience!! Personnel are always ready to help and always have a good attitude..

  Response from the owner

  Berenice, thank you for your review. We will let the team know that you had a good experience and appreciate their service.