Cash Store Wilder Rd, Bay City

Cash Store Reviews

• M

  Megan Tacey
  1

  The clerk was very rude rude rude from the beginning. I didn't understand how to send my unemployment information as a PDF, she told me I could go somewhere else and they could help me. Didn't offer to let me use the computer that is there for the public to use. I had to call Saginaw for any type of communication as nobody would answer the phone in Bay City. Then I wasn't approved because my unemployment payment status was pending. So I'll have to go back tomorrow and deal with her again. Very disappointed☹️

  Response from the owner

  We were very concerned to see your review. We firmly believe that good customer service should be the cornerstone of every business and we are very disappointed to hear that was not the case during your visit with us. We would be glad to address your specific concerns over the phone - you can reach our Customer Service Department directly by calling 1-855-279-2205.

• D

  Diane Qualls
  1

  This place is a joke. I had a 30 day bank statement. I had a print off of my paycheck because it's all electronic but she says it isn't clear enough and to go tl staples and get it printed clearer. I could see everything just fine! Do not go here.

  Response from the owner

  We were very concerned to see your review. We firmly believe that good customer service should be the cornerstone of every business and we are very disappointed to hear that was not the case during your visit with us. We would be glad to address your specific concerns over the phone - you can reach our Customer Service Department directly by calling 1-855-279-2205.

• N

  Nathan Flores
  1

  Clerk was very rude, not helpful at all.

  Response from the owner

  Thank you for bringing your experience to our attention. We firmly believe that customer service should be a key focus of every company and we are disappointed to hear this was not the case with your experience. We would be glad to address your specific concerns over the phone - you can reach our Customer Service Department directly by calling 1-855-279-2205.

• P

  Prichard P
  1

  Awful place! Wouldn’t give any stars if that were an option!

  Response from the owner

  Hi Heather, thank you for sharing your review. I'm disappointed to hear that we weren't able to meet your expectations during your visit, but I'd like to learn more about your experience so that we can find a way to do better. When you have a moment, please reach out to 1-855-279-2205. Thanks!