Cash Store State St, Beloit

Cash Store Reviews

• L

  L mine
  1

  Horrible online experience and in store experience as well! Customer rep. Ashley needs to work on her professionalism and her tone of voice to the customer especially when the customer was nice as can be! Don't treat your customers like you are way better than them! Rude demeanor Ashley has and change your attitude as well Ashley!! Do not recommend this place at all!!! Save a trip and $$!! Their employees don't deserve your hard working money until they are trained to be better in customer service!!

• H

  Holly Zuehlke
  1

  Will bring in another person when they get ready to fire you for no apparent reason! Not great long time job make you drive all over then not pay for repairs if car needs it. Work a few months then quit on them that's what I recommend!!

• B

  Baby Chaparrita
  5

  It's sad to see how rude customers can be to these ladies, simply because they get declined. I been a customer here for the past 8 years and all the ladies that have worked there have been very generous and helpful. Wish the ladies better customers! Have a good day! Keep up the good vibes girls :D

  Response from the owner

  Hey there! Thanks for being a valued customer of ours! We're so glad you continue to choose us!

• N

  Nawaf Albaqawi
  1

  Let's say the employees you have are rude. They are unsure of simple tasks. I wouldn't recommend this location at all I've been here several times and it seems you have a very high turn over rate from the store manager Khai to Carrie both wonderful ladies now it has gotten worse. These girls have terrible attitudes, unsure how to do a job and not phone friendly. Don't waste your time going here. I won't again.

  Response from the owner

  Hi there. We're concerned by your review and would like to speak with you further about your experience. If possible, please give us a call at 1-855-279-2205.

• C

  C J
  1

  I wouldn't recommend this place Juanita is extremely rude there was a girl Carrie before her the store manager she was amazing I'm sad to see her go. I will be taking my buisness else where I been a customer for 5+ years seems the buisness keeps getting worse and worse. You may want to also think about looking into new management team like a new regional manager cause she's extremely rude as well to her employees and has a attitude problem.

  Response from the owner

  Thank you for bringing your experience to our attention. We truly aim to provide the best customer service possible, and we are sorry to hear that was not the case with your visit. If possible, please call us at 1-855-279-2205, so we can discuss your visit in more detail. Thank you.

• M

  Martha B (Martie)
  1

  Wouldn't even give this place one star! Khai "the store manager" thinks she's better than you, talks down to people, cannot get anything done in a timely manor, and is just overall very rude! I would never talk to or treat any of my customers the way Khai does!

• B

  Baby Chaparrita
  5

  Best customer experiece i have received Juanita and Randy very nice ladies. Good to work with was easy, fast and enjoyable process. Very good communication throuhtout the process. Thanks Ladies!!!

  Response from the owner

  Thanks for letting us know how great your experience with us was! Come back and see us again soon!

• H

  Hard Work Pays Off
  1

  Worse Place Ever In Life Don't I Repeat Do Not Waste Your Time Worse Store In America!!! Minus 5 Stars!!!

  Response from the owner

  We were very concerned to see your review. We would be glad to address your specific concerns over the phone - you can reach our Customer Service Department directly by calling 1-855-279-2205.

• K

  Kathy Charleston
  5

  Khai and partner were very friendly and fast, I got my loan in 20-30 min, very happy with my experience

• T

  Tiffany Bordner
  5

  Juanita was a pleasure to work with and made the experience enjoyable. Definitely recommend

  Response from the owner

  Thanks for recommending us, Tiffany! We're thrilled to hear Juanita provided you with great customer service! We hope to see you again!