Cash Store S 14th St, Abilene

Cash Store Reviews

• J

  Jennifer Jones
  1

  The ladies that work there are great but that is the only good thing about this business! Got $1200, pay back amount was around $300 every 2 weeks with only about $99 a payment actually going towards what you owe and the rest is all interest. There is no break for paying it off early either. I absolutely do not recommend unless you have no other option. Talk about robbery!

• B

  Brandi Lively
  2

  I have used other businesses in Abilene that offer the same services and I will say that this place comes last on my recommendations. They aren't flexible. They call you the day before your payment is due, sometimes 2 days before, as well as the day of your payment, MULTIPLE times. They remind you of your payment and the "options" they have available. They are just trying to get you to refinance the loan, longer terms, more money for them of course. It would be a more positive call if they were giving you information regarding how much you have left to payoff. If you can't make a payment, they are going to deduct it from your bank anyways. If it fails, it's like a $60 fee from them. (Didn't happen to me, was told this by them) Why call 8 times to remind me about my payment if you're deducting it automatically anyways? My loan is paid off now but of course it's not being reported to credit. They said if you miss payments, they report that to credit, but they don't report the positive stuff.

  Response from the owner

  Brandi, we were very concerned to read your review. If possible, could you please give us a call at 1-855-279-2205 to speak with one of our Customer Service Representatives? We take customer service very seriously and would like to find out more about the nature of your experience.

• O

  Onjel Medford
  1

  I was in the store on south 14 and witnessed a employee being let go in front of the customers... I think that was very unprofessional and should have been handled before the start of the business hour.. The employee was very professional in how she maintained herself and gathered her personal belongings and then left... So for this I give 1 star... will see how I feel in the future

  Response from the owner

  Hi Onjel - thank you for bringing your experience to our attention. We apologize that you witnessed this, and have shared this information with the appropriate members of our management team to look into. We hope that you will remain one of our valued customers. Please let us know if you have any questions or need any further assistance.

• A

  Annie Morrison
  5

  The ladies that work there are fantastic!!! The best ever! If you need some money go see my girls! They will hook you up!!

  Response from the owner

  Thank you, Annie. We'll let the staff know that you were pleased with their service and gave them a 5-star rating on Google.

• C

  Carrie Arellano
  4

  Very down to earth people working there, they treat you as if you were family. I wouldn't go anywhere else.

  Response from the owner

  Thanks for letting us know about your visit with us!

• P

  Pam Peters
  5

  Always a pleasure. The ladies who work there are always pleasant, very professional. Easy to work with.

  Response from the owner

  Hi Pam - thank you so much for those kind words.

• M

  Moon Candlelight
  5

  Was very polite and professional. Pdayments actually cover fees and interest and rest goes to principal amount, whicj most dont do

  Response from the owner

  Hi Teresa - thank you for the positive review.

• D

  David Foreman
  5

  These ladies on s 14th are awesome. Olivia is the best.

  Response from the owner

  Hi David - thank you for sharing your positive feedback.

• K

  Kelly Mckinnon
  5

  Excellent service with awesome customer service

  Response from the owner

  Thank you for the 5-star review, Kelly.