Cash Store S, San Juan

Cash Store Reviews

• J

  Jeremy Falcon
  5

  The best customer service I have ever experienced in this lifetime. 🖤🖤 The ladys were so generous on helping me out to print out important copies, aswell as putting there very best on helping me submit the application. Sadly , I couldn't get my loan due to some stuff that I needed. But I sure did leave with a big fat smile. Thanks to the ladys on being very fun and kind.

  Response from the owner

  Thank you for your 5-star review! We believe that customer service should be a key focus of every company, and we are happy to hear that our team helped make your experience a great one. Thanks again for doing business with us and have a great day!

• J

  Joe Davila
  5

  Great Service!!! Amazing staff.. Jerry helped me out today and was flawless.

  Response from the owner

  Thanks, Joe! We're so glad Jerry was able to help!

• r

  rick rodriguez
  1

  First of all ,I shouldn't give them a star , I was going to get a loan , for 500$ I learned the pay back was 1495 ,they were charging me 190 dollars for every hundred .wow what a rip off, I then went to my usual loan company. They loan me 500 my pay off 687, it comes out to 37.50 for each hundred.now that's a great loan company. Don't go to the cash store, they will rip you off.

  Response from the owner

  Thank you for the review, Rick. Apologies for the late reply, we've had some issues accessing and responding to reviews lately. We've shared your concerns with our loan team in order to continually improve our products for our customers. The APR (Annual Percentage Rate) of a loan shows you the rate of interest you would end up paying if your loan was left outstanding (and accruing interest) for an entire year. By paying back your loan on time, as the Cash Store encourages you to do, a loan's fees will likely end up being cheaper than the costs of a bounced check, overdraft fees, a missed credit card payment, or a neglected bill. Our products are generally short-term in nature and not intended for long-term borrowing needs. If you have any specific concerns or would like more information on our loans, please reach out via the "Contact Us" page on our site. Thanks!

• J

  Jose Villa
  5

  Great customer service was provided to me and was a clean place. Mercedes was a great help and was very knowledgeable! Would recommend others to the cash store.

  Response from the owner

  Thanks for letting us know what a great experience you had in our store, Jose! Come back and see us again!

• S

  Smewgames 12
  5

  The associate Jerry is awesome. He helped my husband out very quick.... Thanks for this awesome service...

  Response from the owner

  We're glad Jerry was so awesome! Thanks for the awesome review!

• E

  Erika Hernandez
  5

  Jerry was super helpful.! He explained what I was getting into in detail & helped get what I needed. I totally recommend.

  Response from the owner

  Thanks for the great review, Erika! We're happy to help and to hear how super Jerry is!

• s

  ssg goku
  5

  Very professional location, Jerry helped me greatly through the entire process. Made getting a loan very simple . He was very I'm formative, I will be coming back ! Thank you.

  Response from the owner

  We appreciate you taking the time to share about the great customer service experience you had with Jerry and we look forward to serving you again in the future!

• L

  Leticia Hernandez
  5

  Great service. Jerry is really nice, polite and great communications. I would recommend this cash store for any type of loans.

  Response from the owner

  Thank you so much for those kind words and recommendation, Leticia!

• B

  Bryan Cisneros
  5

  Jerry Rubio was a great employee and explained everything to me and helped me understand everything I needed to know about my loan and how payments would be made.

• e

  edgardo delgado
  5

  Glenda did an excellent job with everything, I’m very happy with the service. I highly recommend it

  Response from the owner

  Hi Edgardo, thank you so much for visiting our store! We are happy to hear our team member Glenda, provided you with the best customer experience. We are a firm believer in great customer service, and I am happy to hear that she was so helpful during your visit. We have shared your review to the appropriate team members of our management team. We hope to see you soon.