Store Directory > Installment Loans Near Me > Virginia > Vinton > Carter Bank & Trust
default img
default img
default img
default img
Bank

Carter Bank & Trust E Washington Ave, Vinton

3.8
(1)
Apply Now
Phone:

+1 540-342-8580

Website:

https://www.cbtcares.com/

Address:

1111 E Washington Ave, Vinton, VA 24179, United States

Check map

    Carter Bank & Trust Reviews

    3.8
    1 Review

    • D

      Dana Newell
      1

      THIS VINTON BRANCH OF CB&T IS BY FAR THE WORST BRANCH THAT I HAVE COME ACROSS IN MY 30+ YRS OF BANKING ON & OFF WITH THEM OVER THE YRS. THIS BRANCH NEEDS A REFRESHER COURSE ON CUSTOMER SERVICE. WE BROUGHT OUR 2 EXCITED KIDS TO AN EMPTY BANK ON A SATURDAY MORNING AT 9:30AM TO LET THEM OPEN THEIR OWN SAVINGS ACCT. WE WERE TOLD..SORRY BUT NO, WE WOULD NEED TO MAKE AN APPT & SHE ALREADY HAD 2 OTHER APPTS THAT DAY!! WE COULD COME BACK ON MONDAY!! REMIND YOU..EMPTY BANK! WE TOLD HER THAT WE CANT DURING THE WEEK, WE WORK & THEY ARE IN SCHOOL. THATS WHAT WEEKENDS ARE FOR! 2 VERY DISAPPOINTED KIDS WALKED AWAY WITH THEIR HEADS DOWN & LONG FACES. THEY LOOKED FORWARD TO THIS ALL WEEK. *SOOO, WE CALLED ANOTHER BRANCH, ABOUT 5 MINS DOWN THE ROAD & SHE WAS MORE THAN HAPPY TO TAKE US IN, WITH NO APPT NECESSARY. EXCITED TO HEAR FROM US & WAS WONDERFUL WITH THE KIDS. WE WERE IN & OUT, IN ABOUT 30-35 MINS TO OPEN 2 KIDS SAVINGS ACCTS. *VINTON BRANCH-NOT EVEN CLOSE! YOU COULD TAKE SOME LESSONS FROM THE STAFF, JENNIFER & MANAGEMENT AT THE ROANOKE BRANCH!! *DO BETTER! COVID OR NO COVID. ITS BEEN OVER A YEAR & THINGS ARE OPENING UP & AT THIS POINT THERE IS NO EXCUSE WHAT SO EVER FOR THIS TYPE OF SERVICE OR SHOULD I SAY, NO SERVICE IN OUR CASE. ITS JUST PURE LAZINESS & TAKING ADVANTAGE OF THE COVID & MILKING IT AS LONG AS POSSIBLE! TIME TO GET BACK TO WORK OR MOVE OVER & LET SOMEONE ELSE HAVE YOUR JOB THAT WOULD APPRECIATE THE OPPORTUNITY TO SERVE THE COMMUNITY!!

      Response from the owner

      Dana Newell, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. You are a valued customer at Carter Bank and Trust, and we appreciate your business."

    • Installment Loans
    • Personal Loans

    Installment Loans in Your Area of Vinton

    See More Installment Loan Store Locations in Vinton, VA

    FAQs

    • 1. What Can I Do to Get in Touch With Carter Bank & Trust?

      You can reach out to them on the phone number +1 540-342-8580. You may also visit their website and submit your personal info.

    • 3. How Can I Take Out A Loan at Carter Bank & Trust?

      Simply submit your personal info on their website. If you feel like learning about other possible solutions, take a look at high-approval-rate installment loans provided through a trusted online broker.

    • 5. What Am I Supposed to Do if I Can't Repay My Loan?

      Reach out to the lender and work out favorable terms for both parties in advance. You should know, however, if it"s a car title loan, your car will be kept by the lender when you default.

    • 2. What Is the Location of Carter Bank & Trust? How Can Find It?

      The address of Carter Bank & Trust is 1111 E Washington Ave, Vinton, VA 24179, United States. Open the map app on your phone to guide yourself there.

    • 4. Is Carter Bank & Trust an Agency or a Lender?

      Carter Bank & Trust is a Bank that gives different kinds of loans. Click here to learn about various types of loans including online personal loans.

    • 6. Can I Obtain a Loan From Carter Bank & Trust With Bad Credit?

      Yes, you can. But carefully go through the offers as there can be predatory terms when it comes to bad credit loans.