Capstone Finance 6th Ave Se B, Decatur

Capstone Finance Reviews

• C

  Cathy Nicholas
  1

  I put one star because I walked into Capstone and it was like a funeral! No life! I asked where's Nicole because I'm used to being greeted and laughed with. I cried in front of them because I hated getting a loan after another loan! I felt comfortable getting loans with Nicole at Capstone. I ask where did she go. They said she was no longer here. I made a payment! Then I said let me just pay this off. I refuse to feel uncomfortable asking for a loan and walking out feeling even worse. You have to greet your customers! That makes you think twice and not want to get a loan or make payments. We are what keeps your business going. I just know wherever Nicole goes, she'll be great. I will follow!

  Response from the owner

  Hi Cathy, Firstly, I would like to thank you for your patronage and for taking the time to rate us on Google. It is through feedback like yours that we can maintain and, when necessary, improve upon the services that we provide our valued customers. We are disappointed to see that you received anything less than an amazing experience. We strive to be as personable as possible with every person that walks through our doors. We sincerely extend an apology to you. We’d like to hear from you and learn more about your experience. If you wouldn’t mind, please reach out to us at 256-308-0035 or [email protected]. It would be greatly appreciated. We look forward to hearing from you and earning your business back.

• L

  Liz Britnell
  5

  Amazing women I love Nicole and Amber! They are always so kind and ready to help! Definitely check this place out if you need some extra cash!

  Response from the owner

  Hi there Liz. We can't thank you enough for the incredibly kind words, your glowing recommendation, and the 5-star rating!

• S

  Sherry Painter
  5

  I love these folks gave me a loan and had everything ready for me WHEN i walked in. I have been doing business with them now for over a year and I call them my capstone queens highly recommend

  Response from the owner

  Hi there, Sherri. Thank you taking the time to give us a 5-star rating and review. We really appreciate it!

• M

  Melissa Wallace
  5

  Have been a customer for a while now, always Love their employees that work there, they are always out to help you with any situation that might arise as I continue to be a customer cuz it has helped build my credit over the time being there thank you to the team of capstone finance keep up the good work

  Response from the owner

  Hi there, Missy. Wow! We are incredibly grateful for the kind words and 5-star rating. And so glad we could be of help over the years.

• K

  Kamsledge18
  5

  Man if you guys have not been in capstone you are missing out..They are great and willing to help as much as they can...I love the ladies Nicole nd Amber there the best...Need a loan shop capstone

  Response from the owner

  Hey Cameron. Thanks so much for your 5-star review! We really appreciate it, and your business.

• L

  Laqueta Johnson
  5

  Loveeee Nicole and Amber.. They’re so sweet! This is definitely the place to go to if you’re needing extra cash!

  Response from the owner

  Hello Laqueta, thanks so much for the kind words and the 5-star rating!

• D

  Dannielle Watley
  5

  Nicole and Amber are always the consummate professionals willing to help anyway they can. I keep coming back because of the level of personal service!

  Response from the owner

  Hi Dannielle. We're glad we could help. And we very much appreciate your complimentary review and 5-star rating!

• t

  tobias miller
  2

  better than decatur finance. they will work with you if your late . the ladies here are pretty nice i love kenyetta (i think is her name) professional service and friendly

• J

  J Harris
  1

  They will tell you one thing over the phone then once you get into the store location. It is a different story if I could write this location lower 1 star I would. Would not even recommend this place to my worst enemy.

• J

  Jeff Duncan
  5

  Love doing business here they are always friendly and eager to help you in anyway they can.

  Response from the owner

  Hi Jeff. Thanks for the 5-star rating & review. We're glad we could help!