Capitol Credit Company S Memorial Dr, Greenville

Capitol Credit Company Reviews

• k

  khyu Tv
  1

  Sooo , I looked up local loan companies in my area and capital loan company company was on of the first to pop up , I did the online application and the next day someone called while I was at work , I was impressed how prompt they were even though we did not speak that same day ! Fast forward to this morning I received a call from a woman from the company, she asked did I have time to go over the application , I agreed yes. The very first question she ask was about my previous address, I explain that I relocated here in October 2020 and this year will make 2 years that I have been a resident of NC. The woman stops me med sentence and says, sorrrry in order for us to consider you for a loan you would have to be a resident of Nc for at least five years!! Iam sooo confussed? I’ve never heard of such a thing, and felt as if she was just rushing me off the phone! I looked up other similar companies and even called a few and they never heard of such a practice eaither!

  Response from the owner

  I am so sorry that you feel that your application was not handled properly. We have general guidelines which include a Valid Social Security Number, Valid NC Driver's License or NC Photo ID and Residence of 5 years in our area. However, we look at the complete application prior to making a decision. There could have other details of your application that did not meet our criteria. I would be glad to review your application, if you would like me to do so, contact either office with your information and I will be back in contact with you. We take pride in our company and our staff offering top notch service, so if there is an issue, I would love to speak with you.

• T

  Tina Cox
  5

  I had a car and personal loan here. Lovely people. Yes they will call you if your late but if you just tell them what's going on they will work with you! Really nice people to work with too. I would recommend them.

  Response from the owner

  Thank you Tina we try to work together with our customers and we always appreciate them.

• J

  Jasmine Faison
  1

  If I could give 0 stars, I would . I went in this morning (01/22/19) to apply for a personal loan. The loan officer handling my case was VERY rude and disrespectful. While trying to explain my situation to her, she continuously talked over me which made her make a mistake on my paperwork. I wish I could remember her name for the sake of this review. She was a disgusting person. For this to be a "Christian" company, I should have received a lot more respect than I did. I'm just glad that God is not like man.

  Response from the owner

  We apologize if you felt mistreated, I wish you would have asked to speak with our manager or the owner of the company to resolve the issue. If we are not aware of situations we cannot help resolve them, however, your application will be personally reviewed by management and you will be given a call. We cannot always help everyone but when we cannot we try to explain why and treat everyone with respect. Our company is a Christian based company and we will respond to you as such. If we do not reach you please call our office and ask for our manager. Ms. Faison, there is no record of your visit to our office so I cannot contact you, please contact the office and ask for the manager to leave your number so we can call you to address and resolve your complaint. Thank you.

• M

  MyAngel Baker
  5

  Great people at this business. Karen Bateman is a very sweet lady... She was patient and kind. I pray that God continually bless her and the company capital credit

  Response from the owner

  Thank you so much Ms. Baker, we are glad we could help and also hope that God continues to bless you as well.

• s

  stevie watters
  1

  I have been a loyal customer for over 2 years. I recently went on vacation to see my old man family while he was deployed I called and told them that I would be a little bit late on my payment and they called and and harassed me all month also sending out a letter saying they wanted to take my car over one late payment. I paid $10,000 on a $6,500 loan they are so greedy. I would never recommend them to nobody

• B

  Bosslady S
  5

  Got my first loan in 2005 and still doing loans with them so I've lost count . Raising kids , single mom (you know the story) they have always been there for our family . For anyone saying that they don't work with you then apparently you didn't pick up the phone and communicate with them they do help when you get in a bind .I have referred many people to them and have never had anyone say they had a bad experience on that advice .

  Response from the owner

  Thank you Deborah, we are always glad to help and appreciate you very much.

• R

  Ryan Richardson
  5

  dont pay attention to any negative review you see or hear my car is financed through them they do everything they can to work with you if you miss a payment their a really good company i always get treated respectfully they dont care about the money as much as they do the people anytime someone asks me who to go to for a loan this place is the only one i trust enough to send people to

  Response from the owner

  Thank you so much Ryan for your review, we appreciate you and your business. We try to do what is right always.

• J

  Jeffrey Watson
  4

  Very kind and patient Personnel. If I knew of anyone in need of a quick loan, I would send them to Karen at Capital credit without hesitation.

  Response from the owner

  Thank you very much Jeffrey, we also think that Karen is very patient and kind, so glad we could help.

• A

  Adriene Carelock
  5

  I was very satisfied with there service,very professional. Karen was so helpful and nice. All the staff were. Kept up the good work.

  Response from the owner

  Thank you Ms. Carelock, Karen has been with us for years and she as well as all of our staff is like family. Glad we could help.

• T

  Tiffany Vaughan
  5

  Customer service is excellent. Great place to get a loan whether for auto, boat, personal, or whatever your needs may be.

  Response from the owner

  Thank you for your post, we are there to help.