Capital One Bank Capital One Dr, Richmond

Capital One Bank Reviews

• E

  E
  5

  As an honest review and long time customer. I've never had any major issues that I can think of dealing with customer support or any services they offer. If anything I've had a better experience with this company then any other bank I've dealt with in the past.

• N

  Nick Fugh
  1

  Capital One used to be very good but it is not at the moment. I called twice requesting to change a QuickSilver Master card to a Visa card because Costco won't take my Master card, but none of the customer support staff could resolve the issue even after they asked their supervisors. - When a bank gets so big, it seems that they don't care about customers anymore...

• S

  Sa b
  1

  I can give Zero star if I could. Customer service support is worst.They never convey proper info to customer... Always looking to debit money from customers... Seriously I have stopped using their credit card.Simply C for Conjusy...never recommend this to anyone .. 🙏

• R

  Richie Hernández Chacón
  1

  The most annoying business wasting paper on pre approved loans. If I wanted to get a loan AKA get into debt, then I would do so at my utmost ethical local community bank NOT capital one. Stop sending out your propaganda, it’s so last century.

• B

  Bill McManus
  1

  I was on the phone for 1 hour - spoke with James, who could not help me. James had me on hold for 10 mins. when Sheneki came on the phone - After giving her all the information I had given Lisa, James, and Sheneki I was told to file out the form and send it in - she said there was nothing else they could do for me. I have informed each of these people that I have had the same checking account for 44 years. Capital One is only the last of 3 banks who have own the bank. I will shop around to see if I can find some bank who would like my business since Capital One does not seemed to want it.

• M

  Mike White
  1

  They keep sending me pre qualified offers by mail I wish they would STOP sending me and take me off their making list. I don't even open their junk mail it goes straight to the trash unopened

• a

  alex meister
  1

  Just use Bitcoin. It's less of a ripoff than banking with these people.

• M

  Motley Paw
  5

  This branch is very convenient for me because it's close to my office, but I wish there were more closer in town. Nice and helpful staff!

• C

  Caitlin D'Agostino
  5

  Michael was amazing to work with. Best customer service you could ask for. Love capital one ♡♡♡

• g

  george scott
  1

  Stop the pop-ups!!! I will never do business with you.