Capital City Bank N Florida Ave, Citrus Springs

Capital City Bank Reviews

• l

  leesa trudeau
  4

  Only had one issue which was due to me renting a car around . Capital City denied my payment due to lack in renting a vehicle for a long time. So my to those of you that this happens to... You'll need to call Capital City's Headquarters and ask them to pause the fraudulent flags. They will give you up to three hours to resolve your payment issue

  Response from the owner

  Hi Leesa! Thank you for the 4-Star rating. It made our day! We aim to make exceptional service the standard Capital City Bank and it’s great to hear feedback on how we’re doing. Thanks so much for your business.

• J

  J.D. Spann
  2

  Not sure what this place is but I don't think it's a bank. Went in and there were no tellers . Lady rushed out of office to catch me before I walked too far into building. I asked if she would sell me ten $10 bills in exchange for five $20 bills. Her response... "We're not allowed to exchange money." What? That is the whole purpose of a bank! Anyway, drove to the Regions Bank and they were happy to help.

  Response from the owner

  Hi J.D., We are sorry to hear you were disappointed by your visit at the office today but appreciate you sharing your concerns. At Capital City Bank, we aim to make exceptional service the standard, so we want to know about it when we don’t hit the mark. Rest assured, we are taking your comments to heart. We will share them with the manager of the office so the issue can be addressed.

• l

  linney king
  5

  Very nice Ladies, always very helpful! Banking experience is great with it being a satellite location.....