CAMPUS USA Credit Union Traverse Trl, The Villages

CAMPUS USA Credit Union Reviews

• S

  Stephanie Steadman
  5

  Wanda was so quick, professional and personable . It was a pleasure dealing with her. She explained everything thoroughly and answered all my questions. Wanda spent the time to make sure I had everything I needed in just one visit! She is the BEST!!

• S

  Susan Dow
  5

  Credit Unions are the way to go if you want secure finances with institute funds staying in and helping your community! And Campus USA at The Villages is one of the best I’ve belonged to - with customer service above and beyond the call of duty! Wanda Sanchez is knowledgeable, professional and a joy to know and work with! Thank you for an experience I want to share with others!

• C

  Constance Jones
  5

  I’m very happy to join and Wanda Sanchez is very good helpful and set up a very quickly. Thank you and keep it up.

• K

  Ken Flory
  5

  We moved to The Villages a couple of months ago. This cu has been a delight to do business with. They have taken care of our every need. Nick and Wanda have been especially helpful.

• J

  Jay Clark
  5

  Many thanks to Brittany at The Villages location. She was extremely helpful and supportive for two days assisting us with our CU in Tacoma W A

  Response from the owner

  Thank you, Jay, we appreciate your feedback!

• T

  Toni D
  5

  UPDATE: I have returned to this branch for a couple of bank dealings...including a new loan. This branch and staff continues to provide the best service and care for their members. Wanda Sanchez-Ortiz handled my loan and went above and beyond with staying ontop of everything and provided calls to me with updates along with dealership when more info was needed. It was an extremely busy Monday I could tell for her and the bank but she did not brush me off. It was about 5:30 pm and she was able to close on the loan that day...same day...which made me so excited!! Kudos as well to the underwriters... behind the scenes staff contribute to and are not forgotten. You have a lifetime member! This is the first time I have been in The Villages (Wildwood) branch to have questions answered on a recent closed loan. Very nice and welcoming branch! Jeannine greeted me and made me feel comfortable and at ease with asking my questions. She exudes professionalism and courtesy as well as knowledge. I was not rushed and she took the time "I" needed to understand by breaking down the numbers for me. It is rare to find someone who has a genuine caring and helpful manner as she showed me. I had such a pleasant experience I had to write a review. Campus CU has always treated me well online (Kimberly Marsh) but to know their exceptional customer service also carries to their branch representative is refreshing. Kudos!!! Very happy I am continuing a new loan with Campus CU.

  Response from the owner

  Hi, Tony! Thank you so much for your feedback. We appreciate your business and your loyalty!

• D

  Deb Eberle
  1

  I made a special trip to deposit check into partner bank account. I called before I came to make sure this branch was open. Surprise ... NOT OPEN. Update your website & telephone message; it's not hard to do.

• l

  lisa t
  5

  Wonderful Wanda. She was so organized and was able to answer my questions. Thank you

• M

  Michael Mannion
  5

  Local to my house and great service.

  Response from the owner

  Michael, thank you for taking the time to provide feedback and rate our service!