Byline Bank Church St, Evanston

Byline Bank Reviews

• F

  Fran Buckley
  4

  I really liked the bank when it was still Ev Bank & Trust; people knew you and were friendly. Byline bought it, and there were a few hiccups in the transition. Some of those I knew are still there and are still personable and helpful. I haven't had to transact anything difficult yet under the new owners. Hope all is still the same in regard to personal service.

  Response from the owner

  Thank you! We love hearing feedback, we’re always trying to improve. Feel free to contact us directly if needed.

• S

  Scott Siegel
  3

  I feel like First Bank & Trust was a small bank that took care of it’s customers, and Byline is a big, corporate bank with profit making as it’s driving force. After three instances where they charged me unexpected fees, I’m looking for another bank. Postscript: I went to the bank and complained, and they reversed two of the extra fees, so I’m staying with them.

• G

  Gary Peterson
  5

  First Bank & Trust is a true community bank. They are very active in Evanston supporting local causes. Their lenders and management actively volunteer and serve on the board of many local non-profit organizations. I have used them for both residential and commercial loans and my commercial banking. There lenders are exceptionally knowledgeable and experienced. While many banks seem to have lenders that are here today and gone tomorrow, theirs have been with them a long time. Their people are very friendly. It is a pleasure to do business with them. Gary Peterson

• S

  Samie Fuller
  1

  Since they switched over to byline bank they just got worse. I've been waiting on my debit card for three weeks now and every week its being Expedited to me and nothing came. Then management is no help either

  Response from the owner

  Hi Samie, we're sorry to hear this and want to help. Please send us your best contact number at [email protected] so we can further assist.

• R

  RIchard Paden
  1

  If your looking for a bank that doesn't trust its customers this is the bank for you!

  Response from the owner

  Hi Richard, thank you for your feedback. We’re very sorry to hear you had a less than excellent experience. We’ve always prided ourselves on our customer service, so hopefully we can resolve your issue. Could you send us a direct message with your contact information so that someone from the bank can reach out to you and better understand your situation? Thank you!

• A

  Allie Yohanan
  5

  Thanks for the public bike fix it and pump it station out front!