Bob Ruwart Motors 16th St, Wheatland

Bob Ruwart Motors Reviews

• E

  Ed Reiber
  4

  I had to get an oil change and went into see Super Sales man, Wes Thomas. If you need a new vehicle stop by and see Wes. He won't steer you wrong.

• M

  Mitzi Kenast
  5

  As always, staff was friendly and helpful. they got my Jeep in for repairs promptly, and kept me informed every step of the way. Great service!

  Response from the owner

  Thank you Mitzi for the review!

• R

  Rene Allen
  5

  5 star review for sure, 10 in my books! My sister and I were traveling to Wyoming for our Grandpa's funeral this December. My kids and I flew into Denver from Seattle and my sister, brother-in-law and four kids met us in Denver after driving from Kansas City. I rented a car in Denver from Fox Rental. They gave me an AWD vehicle after I explained of my travels to Wyoming. That SUV had bad tires and I ended up getting a flat in Wheatland, WY. There we were stranded in Wheatland, with the funeral the very next morning in Basin, WY. We called Bob Ruwart Motors to see if they would rent us a vehicle. Sure enough their service department had a 4-wheel drive truck that they loan out and they were more than happy to let me rent it so I could get to the funeral on time. Samantha (Sam) helped me and quickly got me through the paperwork and on my way. When it was time to return the vehicle we ran into bad weather and we were not going to make it there by 5pm closing time. I called the car dealership from Casper explaining that I would be late. They were having a Christmas party that night and said no worries we'll be here all night just get here safely. The next day when we returned to Denver my nephew said that he left his Nike shoes in the truck. I called the dealership, they found them and were happy to ship his shoes to my sister's house in Kansas City. They went above and beyond my expectations and they did not have to do any of this for me. They truly treat you like family. Thanks again!

• J

  Jeffrey Brewer (Jeff)
  5

  Great people to deal with very pleasant and knowledgeable. I wouldn't hesitate to purchase a vehicle from this dealer.

• L

  Lanie B
  2

  Bought a really beautiful used car with low miles from a friendly sales person. Before my 8th payment the transmission went out. They offered no help and charged me $70 to diagnose the problem. The repair bill is half the price I still owe for the car. Had I not wanted a Chevy, I would have went to his brother next door at Laramie Peak Motors. They would have bent over backwards to be make it right.

• D

  Daniel Nein
  5

  I was treated properly and very politely. They did a fantastic job. I am a new customer and I am impressed for their service.

• R

  Randi Butler
  5

  Always fast friendly service! Nice waiting area to sit in while waiting for work to be done. The ladies who set up appointments for the service department are the best!

• T

  T M
  5

  While travelling we needed RV parts...not for the vehicle, but for our awning that broke. Being so far out at the lake, and coming up on a holiday, parts were not available. That didn't stop the nice lady in the parts department from brainstorming, searching online, and making calls to places, to come up with other ideas to help us! It was very much appreciated!

• R

  R Taylor
  5

  Angie in the Service Department is a magician! We were traveling through the area and the speed sensor in our '04 Dodge RAM started acting up. The tow truck dropped it off just before closing and Angie had a technician jump on it to diagnose. They were out of rentals, so she called the Ford dealership that I believe is owned by Bob Ruwart's brother, asked them to reserve a vehcile, and Jackie? (I don't recall if that's her correct name), sent a person over to pick us up. Ruwart tracked down a sensor and had us fixed the next day. Very professional, focused on getting us out the door and back on the road, and great folks all the way around. I can't thank them enough!

• M

  Mary Miles
  5

  Very friendly, helpful, no pressure. Got a great car, affordable. Dawn was great in finance, Matt&Jacob in sales, Andy, detail manager, is the best!