BMO Harris Bank Commerce Pl, Plover

BMO Harris Bank Reviews

• J

  Joe C.
  5

  The helpful and cheerful person at the counter was able to quickly resolve my issue I had accidentally brought upon myself the day before when traveling back from another state. This situation wasn't solvable over the phone the night before with many abrupt bounces and being put on hold, but luckily the fifth telephone rep advised me to show up in person. And in the end it worked out great.

  Response from the owner

  Hi Joe, we really appreciate you taking the time to leave your review and we are glad to hear that you had a great experience! We will share your feedback with our team. Thank you, BMO Digital Care Team

• K

  Kayleigh Weigelt
  1

  0 Stars. I had to give them a 1 star rating to post this but they don't even deserve it. Terrible customer service. I started my account before it was BMO, when it was still M&I Bank and I should of left when it changed. I closed my account March 9th but guess what? THEY DIDN'T CLOSE IT and are charging me crazy fees. After 10 years, you'd think the guy would of asked why I was closing my account but nope just slid some papers across the desk and hurried me out of his office. I have had a few issues over the years but nothing to truly complain about until now. Now I not only have to pay these fees but I have to go back to the bank and close my account....again.

  Response from the owner

  Hi, Kayleigh. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our BMO Harris Bank branch, as this is not how we want our customers to feel about our services. We're all sorry to learn that you've closed your account. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• M

  Mac
  5

  Phenomenal customer service. The employees are always going the extra mile. It feels like a family atmosphere here.