BMO Harris Bank Halsted St, Homewood

BMO Harris Bank Reviews

• S

  Sharon Hunter
  1

  I gave one star but they don't deserve that. Whenever I go to this branch it's a problem. I have a business account which I will be moving, I had my taxes deposited into my account there. They froze my account and asked for proof of business: really I have had my account with you guys for two years(Provided proof at opening) they went on to tell me about its a lot of fraud out here ,do you consider that bi-weekly when my direct deposit is put into your bank the answer is No. The teller is rude and each time i visit this branch it's the same nasty person there she had the nerve to tell me I can use my card to make a purchase but not withdraws I provided all the paper work requested and now waiting for the release of my funds can you say cashier check and close all accounts. STAY AWAY!

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Sharon. This definitely isn't the type of experience we want you to have, and we'd like to reach out to your branch on your behalf to arrange for you to be contacted and assisted. Please send us an email at: [email protected] with your full name and phone number, as well as the details of your request. Thanks again for bringing this to our attention, as your feedback is important to us.

• T

  Tanya Wheat
  1

  Stop closing early. Your banking hours of 9-5 mirror the average person’s work hours. Closing even a few minutes early is pivotal. Your branch was closed at 4:58pm on Tuesday, May 31st. You have to also consider this is coming off of a bank holiday just the day before. When people have to scurry after work to get their by 5, yes closing even 2 minutes early is problematic.

  Response from the owner

  Thanks for reaching out to us, Tanya. We thank you for your feedback. We are aware that our customers may face different time constraints, and are working to ensure that our branch hours of operation are set at a reasonable time frame to serve all customers accordingly. Thank you, BMO Digital Care Team

• L

  Linda J. Rhodes
  1

  I wish I could give them less than 1 star. They are horrible. They lied about rejecting a transfer on my account. The hispanic teller was horrible and rude . She lacked professionalism and should be fired. The bank manager made a multitude of racial statements against african americans while I was there. Mind you he is hispanic. This branch overall is a hot mess. I withdrew my money immediately. The whole branch needs a lesson in diversity and inclusion as well as general customer service. Just this branch. The other branches are actually very good and courteous to customers and non customers.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Linda. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• J

  Jill D
  1

  Hands down the worst bank you can go to. They conveniently don’t see night deposits until the next day. Any other BMO location besides this one is better.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Jill. We’re sorry to hear this and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• s

  steve moore
  1

  I had a banking emergency so I was at the bank at opening. The place was empty but I was told to take a seat and wait. The personal banker did not notice (or care?) that their was someone waiting...I believe someone had to tell the banker. After telling the banker my problem, I was asked questions the banker should be answering for me??? The attitude was thick. Not completely resolving my issue, I asked for a business card, I wrote on it, and was told not to write on the front but on the back....? As the banker knew the problem I had wanted to follow up with the banker, yet was told to call the 1-800 number. (so I can go through it all again). Horrible customer service!!!!!!

  Response from the owner

  Hi, Steve. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our BMO Harris Bank 17600 Halsted, Homewood branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• C

  C. B.
  2

  I knew BMO was terrible but I went in here to try to get a cash advance and they said the limit is $900, that’s a regular ATM limit, defeats the whole purpose of a cash advance. I went right up the street further south to Chase and there was no limit. Common sense.

  Response from the owner

  Hi Christian. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• D

  Donna Steiber
  1

  Not enough bankers to help you !!! This was the 2nd time !!

  Response from the owner

  Hi, Donna. We’re sorry to learn of the wait time you’ve recently experienced at our BMO Harris Bank 17600 Halsted, Homewood branch. We will forward this feedback over to the branch manager to ensure that we are meeting the needs of our customers. Thank you for taking the time to bring this to our attention. Have a great day, BMO Digital Care Team

• m

  margaret weaver
  1

  I hope to open a acount