BMO Harris Bank Cermak Rd, Berwyn

BMO Harris Bank Reviews

• a

  anthony sciara
  5

  Had an great experience dealing with the assistant branch manager Jermin! I was dealing with a time sensitive issue and he quickly took the time to come up with an immediate solution. Very professional thank you again Sir!

  Response from the owner

  We are so glad to hear about your experience, Anthony. Thanks for taking the time to share your feedback! We will be sure to share this with our team and Jermin. Thank you, BMO Digital Care Team

• d

  daniela Cisneros
  1

  Worst service and bank possible. Marcela was extremely rude and had an attitude. I was going to continue asking questions she cut me short and said “thank you, you can go now” what kind of service is that? BMO should check who they hire. They also continuously freeze my account and just say it’s under review every other month.

• R

  Ramishia Bryant
  1

  I Came In Just For A Debit Card Replacement & I Waited 1 hour & 30 Minutes. The Staff didn’t care and showed no interest of the long wait & one of the bankers skipped me & let 2 people go in front of me. Not to mention they don’t speak or greet nun of the African American customers, they just literally stare at you and walk pass as if you you have not been sitting in the waiting area. Then what topped it off i over heard the manager say she has to go in the middle of the day while it was 6 people waiting. Like what kind of manager are you. It’s like she didn’t give a care in the world that my self and others had been waiting in the lobby all that time. & i went to the counter to ask one of the bankers is there a problem & why does it takes so long & the girl at the counter asked if i could go down the street on Stanly because their wait time is shorter

  Response from the owner

  Hi, Ramishia. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our Berwyn - Cermak Rd branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• C

  Caitlin M
  5

  Although I waited a bit to see Diane Lallone in October, it was worth the wait she is one of the best bankers there. She is very informative and knowledgeable. She helped us when a banker at a different branch on Stanley ave messed up our ira accounts. Glad she was able to fix the accounts. I have been going to her for years. And cannot find another banker like her.

  Response from the owner

  Hi Caitlin, we really appreciate you taking the time to leave your review and we are glad to hear that you had a great experience! We will be sure to share your feedback with our team at the Cermak Rd Branch. Thank you, BMO Digital Care Team

• M

  Mary Curtin-Vazquez
  5

  My husband has been a long time customer of the bank, so I decided to switch to BMO Harris Bank on Cermak four years ago. The tellers are very personable, friendly and quick. We recently transfered our credit card payments to a BMO Credit Card, and pay no intrest for 18 months!!! Its always nice doing business with BMO Harris Bank.

• L

  Luke Ashwin
  5

  Went in today to get some technical help with the BMO Harris App. Maria and Marlene were quick to attend to me and helped solve my issue rather quickly. It is fairly quiet today (Tuesday morning) Keep up the good work.

  Response from the owner

  Thank you so much for your kind words, Luke. We really appreciate you taking the time to share your experience with us. Thank you, BMO Digital Care Team

• D

  Danny Wallace
  5

  I remember when this place was Lincoln Bank and every Christmas they had Santa upstairs and we use to go get out pictures taken on Santa's lap for free!I even shoveled snow off the roof one winter because my brother worked and got me the job

  Response from the owner

  Thank you for sharing these experiences with us, Danny. We're happy that you have positive memories at this branch. Thank you, BMO Digital Care Team

• I

  Irma Gaitan
  1

  Their drive thru times should be updated. They do not close at 1 on Saturdays

  Response from the owner

  Thanks for reaching out to us, Irma. We thank you for your feedback. We are aware that our customers may face different time constraints, and are working to ensure that our branch hours of operation are set at a reasonable time frame to serve all customers accordingly. Thank you, BMO Digital Care Team

• J

  Jonathan Cannon
  1

  I was in a rush to go to work and the the branch manager and banker were just sitting there playing around, I had to see a banker and they showed no interest in me. I waited a hour before I left

• m

  memin gc
  5

  Best bank in Berwyn / Cicero area !! The staff there is amazing !!

  Response from the owner

  Thank you so much for your kind words Memin. We really appreciate you taking the time to share your experience with us. Thank you, BMO Digital Care Team