BMO Harris Bank Gannon Dr, Hoffman Estates

BMO Harris Bank Reviews

• S

  Sarah Peters
  5

  My favorite BMO branch! Super friendly/helpful staff!!

  Response from the owner

  Hello Sarah, thank you for providing your feedback! We are pleased to hear that you had a great experience. We appreciate you being a part of the BMO community. Have a wonderful day 🙂 BMO Digital Care Team

• R

  Rish Riswadkar
  2

  We have been a customer at this branch for over 25 years.. General customer service has been going down hill over the years with a few exceptions.. I do understand Covid-19 situation but "hurry-up" in less than five minutes in accessing safe deposit vault, when there are no other customers waiting does not make any sense. Not much of customer focus. Hope after relocation to new building , there is some improvement.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Rish. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• E

  Elizabeth Kanthraphy
  5

  Angelika is a wonderful customer experience rep. She was very polite and helped me with my banking needs. I was in a rush but she was able to resolve the questions I had and follow through with my transactions. Best customer experience from a bank I have had yet.

  Response from the owner

  Hi Elizabeth, we really appreciate you taking the time to leave your review and we are glad to hear that you had a great experience! We will share your feedback with Angelika. Thank you, BMO Digital Care Team

• N

  Nadia Chowdhury
  1

  Jorge E Gonzalez is unprofessional, and extremely rude. He was not able to help me at all. My family and I have been consumers at this bank for the past 20 years and he did not even have the decency to go above or beyond to help me or my family. He was yelling at my retired father. We asked to talk to the manager Fe Faigal and she laughed the matter off. She was not able to help us in any way. Neither was she able to diffuse the situation. They were not even able to provide us with documentation that lays out the bank's policies and procedures. They kept on scrolling in their emails back and forth and were not able to show us what they were talking about. It felt to me as if they were making up their own rules without any document back up. I am very disappointed in these two. I do not recommend this branch to anyone.

• N

  Nancy Lekarczyk
  5

  Martha the banker is very pleasant and exceptional. She makes banking easily and convenient. She goes above and beyond to help customers.

• N

  Neil
  1

  Incredibly rude and unhelpful customer service. Second bad experience in a row, will never come back. If you can bank somewhere else or at worst with another bmo branch, do so at all costs.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Neil. We’re sorry about your recent experience and would like to learn more, so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• M

  Mia Lauren
  5

  Gloria R was amazing and funny and so helpful. I definitely was so pleased and comfortable around her. Such an amazing women and so very helpful.

• T

  Thomas Lentino
  5

  They went above and beyond there .with a quick response.Janice was a pleasure to have help me. I suggest this branch. Next to Hoffman Highschool

  Response from the owner

  Thank you for providing your feedback! We are pleased to hear that you had a great experience, Thomas. We appreciate you being a part of the BMO community! Thank you, BMO Digital Care Team

• d

  dan c
  1

  Incredibly rude and unfriendly. They act like they are the only bank in town!!!!!

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Dan. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• V

  Vista Tax
  1

  RUDE, INCAPABLE of HELPING A CLIENT!