BMO Harris Bank West Roosevelt Rd, Broadview

BMO Harris Bank Reviews

• M

  Ms Mary
  1

  What is happening with the financial industry? The profession of a banker is fleeing. I arrived at this branch promptly at 9am, doors opened 10 mins late (I also have 9-5 hours). Mohammad the Vice President met with me in the most casual T-shirt. He was going to look into an issue for me & call me. I had to stop in the next (again missing work) because he did not return my call. Business calls should be returned by end of business day. Avoid this branch

  Response from the owner

  Hi, Ms. Mary. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• H

  Helga Sav
  1

  Very disappointed. Waisted my time. I needed to talk to a banker and took a break at my work. When I arrived not one banker was in place. After waiting for 15 minutes two bankers returned at the same time. One of them attended to a person before me and I was next. But the other banker did not call me. She was doing something that looked like a personal business. So I waited for another 15 minutes and left because I had to get back to work. So I just waisted my break.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Olga. We’re sorry about your recent experience and would like to learn more, so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• R

  Ryan Irwin
  1

  I'm not sure if my experience was laziness, or pure incompetence, but I needed the bank teller to print a copy of a deposit slip for me from a few weeks back. The look of confusion by the bank teller said it all. She was not sure what I meant then proceeded to go ask the managers, after she asked the manger she then told me that they could not process my request, and if I wanted to wait to talk to the manager becasue they were in an important meeting "and it will be a while". So I left and went to the BMO on 17th and Cermack, they ended up doing what I needed in a matter of 5 minutes.

• S

  Shunda Chears
  1

  Drive thru ATM machine need to be fixed I deposit money in and they take your money and don't deposit it now I have to wait 30 -45 days for an investigation will be looking for another bank asap

  Response from the owner

  Hi, Shanda. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our 2223 West Roosevelt Road, Broadview, IL ATM, as this is not how we want our customers to feel about our services. We will have this looked into ASAP. If you wish to be contacted to discuss further, please send us an email to: [email protected] and we’ll arrange for you to be contacted. Thank you again for bringing this to our attention, as your feedback is important to us. Thank you, BMO Digital Care Team

• A

  Amelia Aristodemo
  1

  Needed new Debit card. They said only one person working and it would take an hour. Kept pressing call button and no one answers. How frustrating. Poor service!!!!

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Amelia. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• G

  Greta McGladdery
  1

  An employee at this bank is telling customers the whole bank is shutting down due to the virus.

• L

  Lovely Mimi
  1

  I'm extremely annoyed with this bank. And will be closing my account with them ASAP.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Jamesa. We’re sorry about your recent experience and would like to learn more, so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• m

  mates AT&T
  1

  Atm took my money!!! No trace what happened with my money!!!! 700$

  Response from the owner

  Hi there, thanks for reaching out to us regarding your recent branch experience. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• J

  Joe Hardy
  5

  Very friendly and knowledgeable staff, it was a pleasant visit.

• A

  Abg. Luz Canaveral
  1

  Really the attention is terrible, they are unpleasant and hostile with the clients, except for the always friendly and very cordial security guard, the manager should seem to be the only person in that location who deals with the clients, we are already in face four of the pandemic in Chicago and this location is still only serving by external box office. I will not return to this location even though I only have 5 minutes from my house. Due to their lack of efficiency and poor service, they should close this location. The attention is really terrible, they are unpleasant and hostile to the clients, except for the always friendly and very cordial security guard, the manager should be apparently the only person in that location who deals with the clients, we are already in face four of the pandemic in Chicago and this location is still only serving by external box office. I will not return to this location even though I only have 5 minutes from home. Due to their lack of efficiency and poor service, this location should be closed.

  Response from the owner

  Hi, Luz. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our Broadview, IL branch as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team