BMO Harris Bank S Illinois 83, Mundelein

BMO Harris Bank Reviews

• M

  Mike K
  5

  Great customer service at this particular branch. My overall experience with BMO Harris has been amazing. I recently miscalculated monies coming in/going out and ended up with a $36 penalty on one of my accounts. Fortunately for me, a $36 fee is not the end of the world… but it did leave a really bad taste in my mouth(especially with the current interest rates). I had chalked it up as a lesson learned(use a calculator next time 😊). I remember talking with my mom that morning, and she could tell from my voice that I was in a bad mood. I remember her telling me, “oh, just give Harris a call.” I called and spoke to a BMO Harris rep, and that $36 fee was reversed with very little effort. The miscalculation was 100% my fault, Harris Bank didn’t have to reverse the fee… but they did. I’m happy to know my loyalty to this bank over the last decade was valued and reciprocated.

• P

  Patricia Joyce
  3

  Be little careful when you’re opening a bank account here, if the banker is not paying attention they will throw you in mess with too many mistakes. Inquire as many details as you can when opening account because the bankers really do not know the stuff; they will not apologize if they don’t know.

  Response from the owner

  Hi Patricia, thank you for providing us with your rating and for your feedback about your experience. If you have any additional feedback you can share to help us continue to provide great experiences for our customers, please email us at [email protected] and include your full name, phone number, and a brief description of your experience. We look forward to hearing from you! Thank you — BMO Digital Care Team

• R

  Raymond Howell
  1

  This BMO Harris Bank branch is horribly managed. I have experienced repeated fee errors that require visiting the bank to resolve. In the last error, the branch manager insisted that I open an additional personal account or he could not give me the bank error refund. A ridiculous requirement. Also, after being able to cash personal check for years based on my business accounts I was informed they had a new policy and could cash a personal checks. I have moved all accounts. Banking should be frictionless....this one is awful. On the positive side, the bank tellers and staff are quite personable.

• M

  Mark Gould
  5

  Finally found a bank that has great customer service and is knowledgeable on all aspects of my banking needs as well as very reasonable rates. Manager Robert is outstanding!

  Response from the owner

  Hi Mark, we really appreciate you taking the time to leave your review and we are glad to hear that you had a great experience! We will share your feedback with Robert. Thank you, BMO Digital Care Team

• A

  Albiona Podvorica
  5

  I'm very happy with the customer service at BMO Harris Bank , every time I have issues they always help me and fix the problem fast . The manager is also very kind and friendly .They have a positive company culture !I would love to be part of their team. Ona

  Response from the owner

  Thank you for providing your feedback! We are pleased to hear that you had a great experience, Albiona. We appreciate you being a part of the BMO community! Thank you, BMO Digital Care Team

• a

  alex sinila
  3

  Does a good job for what it is, a small branch . Nice staff. BMO however isn't competitive with it's saving rates.. you need to keep an eye on your account s

• J

  Jean Pitzo
  1

  Service is horrible. They won’t let you go in the lobby. The tellers are not trained well enough to handle the more complicated transaction. The manager talks you to death and thinks that’s service. Terrible experience.

  Response from the owner

  Hi, Jean. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our Mundelein branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• K

  K Kniewel
  1

  Rude and very business unfriendly. and you can’t transfer money between accounts electronically. They’re also not on Zelle Pay. This bank needs to come into this century!

• P

  Phil Hienrich
  4

  Been with this bank 12 years. Great company

  Response from the owner

  Hi Phil, we really appreciate you taking the time to leave your review, and we are glad to hear that you had a great experience! We will share your feedback with our team. Thank you, BMO Digital Care Team

• K

  Kyle Grogan
  1

  Does this bank even exist? Remove it from Google

  Response from the owner

  Thanks for reaching out to us regarding this branch, Kyle. We welcome the opportunity to obtain more information so that we can address your concerns. Please send us an email at: [email protected] with your full name, phone number, and a brief description of your experience, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. — BMO Digital Care Team