BMO Harris Bank S Harlem Ave, Frankfort

BMO Harris Bank Reviews

• P

  Paul Ruff
  2

  I told them I wanted to open a broker account. I It took them one week to email me. They asked what wanted to do. They never got back to, so after 20 years were going to start moving all our accounts somewhere else?

  Response from the owner

  Thanks for reaching out to us Paul. We’re sorry about your recent experience and would like to help. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• B

  Bob Palucki
  1

  Took money out of my checking account for a wire transfer to the Netherlands. BMO Charged me $50.00 to complete the transfer. After 14 days the transfer was never completed! All the account numbers were checked and rechecked .. we all had the same numbers. When I asked Anthony to run a check to find out what the problem was, he said it would cost me money to run a check?? On the 14th day, and the transfer still not completed, I asked to just cancel the entire transaction and credit my checking account with the money that they withdrew. The branch manager “Melissa” said that there would be a charge to convert back to USDollars, and I won’t get all the money that they withdrew.; and since they did send it , I won’t get the $50.00 fee back! “BUT THE MONEY NEVER GOT TO ITS DESTINATION”....We’ve banked with BMO Harris for over 25 years and up until now, have been satisfied. Now, we will be looking for a bank that treats its customers the way they want to be treated.

  Response from the owner

  Thanks for reaching out to us, Bob. We apologize that we have not been able to meet your expectations in this instance. We will have this feedback forward to the branch for their review. If you wish to be contacted to discuss further, please send us an email to: [email protected] and we’ll arrange for you to be contacted. Thank you again for bringing this to our attention, as your feedback is important to us. Thank you, BMO Digital Care Team

• T

  Thomas Lynch
  5

  Chase ur a number which Is why I'm closing that acct Here ur a person and Mr Eric is the man

  Response from the owner

  Thank you so much for your kind words, Thomas. We really appreciate you taking the time to share your experience with us. Have a wonderful day :) BMO Digital Care Team

• J

  Jack Alvarez
  5

  All of the bank tellers are super friendly! I have closed my account and have gone with another bank, but definitely would be back if I lived in the area again.

• J

  Jeremy Henrichsen
  5

  Anthony is the man. Came in and took care of me quick and helped me get the house of my dreams....

  Response from the owner

  Hi Jeremy, we really appreciate you taking the time to leave your review, and we are glad to hear that you had a great experience! Thank you for being part of our community. Have a wonderful day! BMO Digital Care Team

• k

  kim blackwood
  2

  Charged fee for cashing check on there own bank!