BMO Harris Bank N Broadway, Chicago

BMO Harris Bank Reviews

• E

  Ebrahim Ayub
  1

  If you are business owner avoid this bank, they have no clue about business banking asking for documents that don’t exist. Went to the bank block away and they were able to help out with out any issues Business owners avoid this bank

• G

  Gary Miller
  1

  Been with BMO for over 10 years, this branch is not a representation of the company. Personal bankers are very unprofessional, you feel like you’re at the DMV. They don’t let you access the walk up atm after hours so you have to walk up to the drive up atm, which I can assume I based on prejudice because of the surrounding homeless community. Hours are changing for no reason, just tried to walk in at 12pm on a Saturday and they were closed. On the locked door it clearly says they’re open until 1pm. This branch should be closed and redone completely to meet the BMO Harris standard set at every other branch.

  Response from the owner

  Hello Gary, I'm sorry to learn of your concerns regarding your experiences at our N Broadway Street branch. Thank you for taking the time to bring this to our attention, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• t

  thamegadon
  2

  When I'm there, everyone is great, but calling that bank I'm never, and I mean never able to get through. They couldn't be that busy calling early in the morning. So many attempts calling and no one to answer the call.

  Response from the owner

  Hi there. We’re sorry to hear that you’ve been having trouble reaching our customer service by phone, and would like to help. Please email us at: [email protected] with your full name and phone number, along with the details of your request, and we’ll give you a call. Thank you, BMO Digital Care Team

• D

  Diana Dean
  1

  I love Harris bank but this location tellers are real bad with customer service. The waiting time is ridiculous when there is clearly 3 tellers available it just one taking customers

• J

  Josh Weikel
  1

  This place has such awful customer service, they cannot be bothered to pickup the phone during business hours. Was on the line for more than 15 minutes and didn't even get to "on hold".

  Response from the owner

  Hello, Joshua. Thank you for taking the time to bring this to our attention. It is important to us that we ensure that our branches are fully accessible by phone to all customers. We will contact the branch to have this reviewed. If you feel there may be additional details you may not have included, please email us at [email protected] and we’ll have it looked into immediately. Sincerely, BMO

• I

  Isiaah Reyes
  1

  The tellers here do nothing but sit in their phone and talk on it or are too busy talking down on others... customer service 👎🏽

  Response from the owner

  Hi, Isiaah. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our Broadway branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• A

  Ariel Alberto Aburto Martinez
  4

  Attentive workers. Parking lot. Drive through. Secure enclosed ATM

• A

  Amalia San Juan Perez
  5

  It is a pleasure for me to leave this comment because the attention of the BMO HARRIS BANK staff is special for the people who have always attended me such as Jerman sosa and Víctor Rodríguez have had good care for me I have always been satisfied and happy for their good treatment and passience. Jerman always clarifies my doubts, which I always have with great kindness and enthusiasm for me. I have not been able to find care in another bank and staff like this bank. I congratulate everyone on their Apollo.

  Response from the owner

  Thank you so much for letting us know that you had a great experience, Amalia. The team at North Broadway will be happy to read your feedback! Thank you, BMO Digital Care Team