BMO Harris Bank W Jefferson St, Shorewood

BMO Harris Bank Reviews

• P

  Pam Meesenburg
  5

  I’ve been with BMO Harris for over 20 years. I recently thought my debit card was expired and went to the Shorewood location. I was greeted by Jessica Lewickas who was so amazing. I felt so relieved when she said I had til the end of the month. Jessica updated my address and made me feel so relaxed that everything was taken care of. What great customer service!!!💕

  Response from the owner

  Hi Pam, we really appreciate you taking the time to leave your review and we are glad to hear that you had a great experience! We will share your feedback with Jessica. Thank you, BMO Digital Care Team

• G

  Gia Marie
  1

  Went here yesterday afternoon for a replacement card. The banker on duty was very rude, and I felt as if she did not even want to help me at all. I understand why she could not help me but she should really fix her ugly attitude.

  Response from the owner

  Hi Gia. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our 709 West Jefferson Street branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• M

  Maureen Canesis
  3

  The hours for the drive up are too late, and they close too early. I wish their hours were adjusted. Also, everytime I am doing a drive up transaction i always get pressured into coming in to discuss refinancing my mortgage or my car loan. If i wanted to do that i would make the appointment myself.

• C

  Cynthia Trainer
  5

  I’ve been banking here for about 20 Years and I never had a problem, in fact they surprise me with how nice the employees are. They helped me with my home loan and are always pleasant. I like that. Ty

  Response from the owner

  Hi Cynthia, we really appreciate you taking the time to leave your review and we are glad to hear that you continue to have a great experience with us! We will share your feedback with our team. Thank you, BMO Digital Care Team

• j

  jerry jon
  1

  I was trying like hell to leave some kind of message anywhere to corporate or local that even though they are closed that they need to turn off drive through OPEN signs.Nowhere I can find to call or post boo!

  Response from the owner

  Hi Jerry, thank you for providing us with your rating. We will reach out to this branch to advise of the situation. If you have any additional feedback you can share to help us improve our customer experience, please email us at [email protected]. We look forward to hearing from you! Thank you, BMO Digital Care Team

• B

  Brennan Geers
  5

  Shelly was amazing. Helped me with everything I needed

  Response from the owner

  Thanks for letting us know that you had a great experience, Brennan, and for being a part of the BMO community! Thank you, BMO Digital Care Team

• z

  zen karma
  1

  What's the sense of giving this bank any business when they never answer the phones to make appointments. Tried several times during business hours and no luck. Off tho Chase I go....

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Zen. We’re sorry about your recent experience and would like to learn more, so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• r

  roadkill stew
  5

  the people that work there are awesome. friendly. and just super people.

• C

  Coaching With Candace
  1

  I have personal and business accounts with this bank. Business Banker Jessica L. at this branch asked if she could contact me later to discuss options that may be good for my business to consider. Days later I was notified of a hard inquiry on my credit report. This is fraud. I never applied for anything. We never discussed what any specific product. A fraudulent application was placed in an effort to try to earn commission without my knowledge. I am working to dispute the inquiry and escalate the matter. BMO Harris response will determine my future banking relationship with this organization. This is deplorable.

  Response from the owner

  Hi, there. We really appreciate you for taking the time to bring this to our attention. We sincerely apologize for the recent experience you’ve had, this is not how we want our customers to feel about our services. Please email us at [email protected] with your name and phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team