BMO Harris Bank E Grand Ave, Beloit

BMO Harris Bank Reviews

• L

  Leanne Mitchell
  1

  If I could give negative stars I would. Their hours are posted on their door as well as on Google. Drive through opens at 8:30. Apparently it's changed to 9 as of SEPTEMBER, and no one has updated google, nor have they bothered to change the hours posted on their door. Normally, I have nothing but praise for the people at the drive through...the "regulars" for lack of a better word, are great. Unfortunately, BMO's lack of regard for their regular customers is lacking.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Leanne. We’re sorry about your recent experience and would like to learn more so that we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name, phone number, and a brief description of your experience (you can copy your review comments) and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. — BMO Digital Care Team

• U

  Urslyne Carli
  1

  This is the second time that I've made a deposit and it went into somebody else's account. This is so disgusting. I'm done with this bank!

  Response from the owner

  Hi, Urslyne. Thank you for taking your time to bring this to our attention. We apologize for the recent experience you’ve had at our branch. This is not how we want our customers to feel and experience our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• D

  Danielle
  1

  I have had nothing but issues since opening my BMO account. I've never experienced anything like this with Chase, Bank of America, or even US Bank. First, I've opened online checking accounts numerous times and never had to go in person to sign any papers. With BMO, I did. Then I had a hell of a time activating my debit card. I called CS, and they said I had to go into a branch on the following Monday to get the card activated, meaning I didn't have access to my money for 2 days. Next I couldn't set up Zelle, and the banker who helped me fix the debit card problem wasn't able to figure it out so I just gave up on that. Finally I went to close my account today, and I can't do an external transfer because of an error message. I can't wait to be done with this bank!!

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Danielle. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• B

  Brandon Sly
  1

  I wish I could rate negative stars. Just spend 45 minutes in line. This happens every Saturday. I don't know if it's a scheduling problem, or staffing problem, but they need to figure it out. People and business can't afford to waste 45 minutes in line at a bank. Especially when I finally get to the window, and they're all just sitting around. Definitely calling the main branch and complaining. This was such a set back

  Response from the owner

  Hi, Brandon. We’re sorry to learn of the wait time you’ve recently experienced at our Beloit branch. We will forward this feedback over to the branch manager to ensure that we are meeting the needs of our customers. Thank you for taking the time to bring this to our attention. Have a great day, BMO Digital Care Team

• N

  Nelle Roberson
  1

  The staff at this location is very unprofessional & rude EXCEPT the lady in the 1st station to closet to the door. I went in get a paper notarized & no one even greeted me. I sat down with Janette & I asked her a question and she rudely stated "What?" I was not happy with the experience at this location & I will not do any banking at this location again. No one has friendly faces at all. Everyone needs a coaching on customer service. If I had enough time I would've sat down with the Branch manager & voiced my concerns with my 5min experience at this location.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Nelle. We’re sorry about your recent experience and would like to learn more, so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• M

  Merlin Peacey Jr
  5

  Every time I need something I talk to Karen. Karen and her team are fantastic! Highly recommend!

  Response from the owner

  Hi Merlin, thank you for providing us with your rating. We’re very happy to learn of your great experience. If you have any additional feedback you can share to help us continue to provide great experiences for our customers, please email us at [email protected]. We look forward to hearing from you! Thank you, BMO Digital Care Team

• T

  Terry Nadosy
  5

  BMO Harris has always treated me nice I have my business account there it's a great place to go and never a bad experience

• D

  Dan Fluegel
  1

  $5 service fee for ATM? Are you kidding me?