BMO Harris Bank W 143rd St, Homer Glen

BMO Harris Bank Reviews

• K

  Kimberly Pomp
  1

  If i could give ZERO stars I would!! Bank is horrible...no follow-thru... never answer the phone... they could probably care less!! So done with this bank and moving on! FRUSTRATED!!!

  Response from the owner

  Thanks for reaching out to us, Kimberly. We’re sorry about your recent experience, this is certainly not how we want our customers to feel about our services. We would like to learn more, so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• D

  Donna Davis
  1

  Worst bank ever. Have spent three days trying to get someone to answer phone. Absolutely no customer service. This is not the first time I have had this experience. Actively looking for new bank that actually picks up a phone

  Response from the owner

  Hi Donna. We’re very sorry to learn of your recent experience at our BMO branch. Please send us an email at: [email protected] with your full name, phone number, and a brief description of what had happened, and we'll arrange for you to be contacted to help resolve any remaining concerns. Thank you for taking the time to bring this to our attention. Have a great day. Thank you, BMO Digital Care Team

• n

  njoniak10
  1

  Looked up phone number so I could ask a quick question, but like everyone said in the review - they don't answer the phone. EVER. You think after so many complaints they would address the problem, but they have not. I assume I can come in and get something notarized since I bank there ... but it would be nice to know before I drive there. If you haven't selected this bank yet - look further, you'll be sorry! This isn't my first issue. Always want to change banks but it's such a hassle. And they know it....

  Response from the owner

  We’re sorry to learn of the experience you recently had at our branch. We will forward this feedback over to the branch manager to ensure that we are meeting the needs of our customers. Thank you for taking the time to bring this to our attention. Have a great day, BMO Digital Care Team

• S

  S J
  1

  An account holder for many years and this branch has gone downhill. No longer the local hometown bank it used to be. Can never reach a human and phones consistently ring without answer. What good is a local branch if a human never picks up the phone? Seriously considering taking both my personal and business banking elsewhere.

  Response from the owner

  Hi, SJ. We’re sorry to hear that you’ve been having trouble reaching our branch by phone, and would like to help. Please email us at: [email protected] with your full name and phone number, along with the details of your request, and we’ll give you a call. Thank you, BMO Digital Care Team

• C

  Cathie Poia
  2

  I called for 3 days straight and finally had to physically go to the bank to ask one question. What is the fee for stopping payment on a check. I couldn't find it anywhere on the site and when i found out it was $35 I knew why. THEY NEVER, EVER answer their phones. NEVER!

• N

  Nancy Jezewski
  4

  Micah is the greatest. He has been so helpful and kind, I rate him 10 stars. The over all banking experience there isn’t as good as it use to be, but as long as Micah stays, I will as well.

• R

  Rich Neu
  1

  They are the overdraft fee kings one check was proven to be a fake by the police department they cashed it,done from a digital printer that I don't have still had to pay for amount of the check and over draft fees,never had so many overdrafts in my life, something stinks

• M

  Mike Murad
  1

  ANSWER THE PHONE-ANSWER THE PHONE -ANSWER THE PHONE HELLLOOOO called 8 times during business hours no call backs no communications what kind of bank is this ..........ZERO had to give a lousy 1 star but they do not even deserve that star definitely will close All accounts............

• M

  May Abdallah
  5

  Micah is truly great worker. Much appreciated. Got exactly what I needed done at the bank.

  Response from the owner

  Hi May. We really appreciate you taking the time to leave your review and we are glad to hear that you had a great experience! We will share your feedback with Micah. Thank you, BMO Digital Care Team

• B

  Bret Duesdieker
  1

  No one answers the phone, how can you make an appointment to see a banker if they don’t answer?

  Response from the owner

  Hi, Bret. We’re sorry to hear that you’ve been having trouble reaching our branch by phone, and would like to help. Please email us at: [email protected] with your full name and phone number, along with the details of your request, and we’ll give you a call. Thank you, BMO Digital Care Team