BMO Harris Bank W Irving Park Rd, Streamwood

BMO Harris Bank Reviews

• R

  Rumblez Explicit
  1

  Came here at this branch to open a business account and I sat there for 3 hours with a banker. The banker told me something else and the legal fine print said something else. There was a promotion going on for $500 with carrying a certain account balance. At the end of opening the account the banker switched up on me saying a different number. Are bankers not suppose to be knowledgeable about this info? If this is how this bank will operate I will take my business elsewhere!

  Response from the owner

  Hi there. Thank you for taking the time to bring this to our attention. We apologize for this experience as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• J

  Jay Mehta
  1

  The manager for this bank is the worst. He is just talking with his team and not talking with his waiting customers Another bank associate, Carolina, saw us, walked away from her desk and decided not to come to her desk until we left. I highly recommend the bank to do a thoroughly investigation of their employees working habits, and their manager. Manager does not care about customers, if possible would give 0 stars.

  Response from the owner

  Thanks for reaching out to us, Jay. We apologize that we have not been able to meet your expectations in this instance. We will have this feedback forward to the for review. If you wish to be contacted to discuss further, please send us an email to: [email protected] and we’ll arrange for you to be contacted. Thank you again for bringing this to our attention, as your feedback is important to us. Thank you, BMO Digital Care Team

• S

  Skylar Yan
  1

  The WORST banking experience I ever had w any bank and any branch. This branch is always under staff and all of the ppl are NOT part of customer services. Employees could not care less about customer. Front employee always have super long fake nail on.Banker want to go home on time so he refuse to help us and take us in, want us to come back next morning. Told me that I can solve my issue with online banking but nope. I have to come back AGAIN to the branch. What a joke. Canceled my account and never take my future business here ever again.

• M

  Mr John
  5

  very pleased overall with this branch. always able to assist in all my account, banking or debit card needs. friendly and even the branch manager steps in to assist if it gets busy. but with all banks you need patience as it can get backed up.

• E

  Eliseo Perez
  5

  Met with the retail relations banker, to add my wife to our new account, ended up opening 2 more accounts for the kids, and start to get them accustomed with depositing their own money. VERY friendly and Family friendly!

  Response from the owner

  We are pleased to hear that you had a great experience, Eliseo! Thanks for taking the time to share your experience and for being a part of the BMO community. We will be sure to share your feedback with our team. Thank you, BMO Digital Care Team

• Y

  Yesi
  1

  Horrible place tried to deposit money in to my account. Polish lady at the window refused said she wasn't doing the deposit and waved me good bye. She was very horrible told her I was going to another banck and she said ok. Everyone at this bank has an attitude I dont recommend it at all. They get their atritude when management is not around..

• D

  Divyesh Patel
  1

  I am very disappointed with this branch. the rep. was looking at other account and telling me what's going on. Finally the manager had to take over and she took care of matter. I am afraid to open account at this branch or ask them question on my account. They might give me false information

• E

  Erichjr45
  5

  Great service, they always help me out.

  Response from the owner

  Thank you for providing your feedback! We are pleased to hear that you had a great experience, Erich. We appreciate you being a part of the BMO community! Thank you, BMO Digital Care Team

• A

  Armando Chairez
  1

  This bank used to be top notch, has lost its drive since then. Employees seem mad and agitated to be working with the public.

• T

  Tony K
  1

  Waited 45 minutes for a personal banker!! Now that's Customer Services! No other bank works this way!