BMO Harris Bank W Northwest Hwy, Palatine

BMO Harris Bank Reviews

• J

  Joe Stephens
  5

  Great bank for business and personal accounts. Always very friendly and service is the best around

  Response from the owner

  Thank you for providing your feedback! We are pleased to hear that you had a great experience, Joe. We appreciate you being a part of the BMO community! Thank you, BMO Digital Care Team

• B

  Bonnie Reidel
  1

  Needed last minute Christmas cash. Online hours were not correct, and they would not answer the phone to verify holiday hours. So I drove there and arrived at 12:07, in time to be locked out and watch all the tellers pack up after they closed at noon. Gee, if only there was some sort of internet option where companies could notify their customers of their holiday hours so as to not waste everyone’s time…. 🙄 But not to worry, their competing bank across the street was open until 3 and helped me out!

  Response from the owner

  Hello, Bonnie. Thank you for taking the time to bring this to our attention. It is important to us that we ensure that our branches are fully accessible to all customers. We will contact the branch to have this reviewed. If you feel there may be additional details you may not have included, please email us at [email protected] and we’ll have it looked into immediately. Thank you, BMO Digital Care Team

• K

  Kyle Spesard
  1

  I had opened an account with my fiance and we were ensured by the personal banker who opened the account that we are eligible for the promotion he gave us on our account. After direct depositing the required amount and meeting the requirements I was told that I was ineligible because my fiance already has an account. This is something the personal banker already knew when opening the account.

• A

  Afraz Bakar
  1

  Every time you call the bank no one answer the service use to be good now it’s just terrible

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Afraz. We’re sorry to learn about your experience and would like to learn more so that we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name, phone number, and a brief description of your experience, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• J

  John Denken
  1

  Dealt with Younes few days ago and he thinks he knows what customer service is but doesn't and he doesn't have enough knowledge of his field