BMO Harris Bank Main St, Lomira

BMO Harris Bank Reviews

• J

  Jay Mantei
  1

  For a small town bank that should be capable of having a customer oriented standard, I am extremely disappointed for the lack of effort and care that was provided. The unfortunate service that was demonstrated specifically by the branch manager in lack of communication for 3 straight months after countless attempts is by far the worst customer service I have ever experienced. After opening an account in 2006 I was only closing my account due to moving out of state. After thinking I was in the clear for all of my accounts being transferred to a local bank account, I had the unfortunate notification of a large overdraft fee due to an account not being transferred. In good faith, the branch I opened my account with, was relayed to me as my best option for assistance. Needless to say the lack of assistance led my dept to be issued to a collection agency. The debt has been paid to the collection agency, and after this experience I can state I will never open a BMO account again.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Jay. We’re sorry about your recent experience and would like to learn more, so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• D

  Danielle Sobczak
  5

  Outstanding service. Its rare to find a big company that actually cares about their customers.

  Response from the owner

  Thank you so much for your kind words, Danielle. We really appreciate you taking the time to share your experience with us. Thank you, BMO Digital Care Team