BluCurrent W Kearney St, Springfield

BluCurrent Reviews

• C

  Chris Vandiver
  1

  2nd worst bank in Springfield Missouri.. Bank of America takes 1st place.. Tried to make a loan payment for my grandma, And they tried to run my credit card as making a cash withdrawal, comma which of course made my bank decline the transaction. And the lobby isn't open so the lines are really long. And they have some of the dumbest banking policies of ever seen.

  Response from the owner

  Hi Chris, We have contacted the director of this department and shared your comments. We will research the experience you described in your review. If needed, a manager may reach out to you directly.

• A

  Aaron Davis
  5

  This credit union is great and the branch at Kearney and Kansas is the best, thanks to its very helpful branch manager. The people here are always friendly and go out of their way to help. This is what a credit union should be. Some have commented on the lack of ATMs. You get a refund on your ATM fees so essentially, every ATM is your ATM! I came here after the Bank of America down the street treated my wife and I poorly. Great decision!

  Response from the owner

  Hi Aaron, Thanks for your kind words! We are so pleased to hear you've had a great experience with our Kearney Branch. We'll be sure to pass along the compliments to the staff there. Thanks for choosing to bank with us!

• M

  Mine Recommendation
  1

  UPDATE: Though it was indicated they would be in touch, no one was in touch. Be wary. I'm an individual with over 800 credit score. Sometimes we let small accounts go dormant. Without warning of any sort, this bank closed our three accounts and will not offer our funds back. Given it was only $25, but the principal of the matter is that if they will do this, what else will they try to get away with. We won't return, and if you're a person or business with less than perfect credit, these guys will absolutely take advantage- FAIR WARNING.

  Response from the owner

  Update: We don't have record of receiving your contact information. Did you email it to the address used below or message it to us? Good Afternoon, We would like to research the incident you mentioned further and reach out to you directly. Because you left your review anonymously, we're unable to do so. If you would like us to move forward, can you please message use your first and last name here or to [email protected]? Thank you.

• D

  Dwight Amstutz
  5

  Close proximity to home but most are. I've been banking with the credit union for over 30 years. Obviously, I'm loyal and I've had good experiences to keep me from leaving. Great kid programs through the the year.

  Response from the owner

  Dwight, Thank you for your review and your 30 years of loyalty. We appreciate you choosing to bank with us. We are looking forward to Breakfast with Santa in December. We'll send out more info in a few weeks. Hope you can make it!

• g

  gail saltzman
  3

  I love the people on Kearney & Kansas and some of the other ones eels where, they are all nice , friendly, and helpful people. My biggest problem on why I said 3 stars otherwise I'd say 5 is I just tried calling and I waited for a long , long time . I know it was at least 30-45 min just to talk to some one , how wrong is that .? Thank GOD it wasn't an emergency is all I got to say.! Thanks for your time!

  Response from the owner

  Gail, Thanks for taking the time to leave a review for us. We will pass along your kind words about our Kearney staff and your feedback about your wait time when you called in. Your feedback helps us improve, so it is very appreciated. Thanks for banking with us!

• M

  Mystic Leigh
  5

  Stephanie C. Has been so helpful I would recommend her to anyone. She cares about you and is always there to help!

  Response from the owner

  Hi Mystic! Thanks for taking the time to share. We will be sure to share this with our management team.

• A

  Andrea Hansen
  5

  I changed to this institution 16 years ago because my husband banked there, and they treated him so much better than the bank and credit union I used previously had treated me. We have never had any problems.

  Response from the owner

  Andrea, Thank you for your review! We hope to continue providing you with great service and products. We appreciate you choosing to bank with BluCurrent!

• L

  LA A
  1

  This is by far the worst financial institution I have ever dealt with. Their incompetence knows no bounds and their customer service is a joke! They make it very clear that your business is not valued in the least. I would not recommend their services to anyone.

• R

  Ricky Horstman
  3

  Auto loan Insurance is done by third party and they should be fired. APR % for auto loan is the best.

  Response from the owner

  We've passed this information on to our lending team for follow up. Thanks for letting us know your thoughts.

• C

  Chris Welsh
  5

  Always receive friendly and quick service. Lisa is always willing to help me with any issues I have.