Blake Fulenwider Chrysler Dodge Jeep Ram of Snyder 16th St, Snyder

Blake Fulenwider Chrysler Dodge Jeep Ram of Snyder Reviews

• j

  joshua cross
  1

  Do Not Use their website! Not sure how they are in full sale. The salesman seemed nice. I had inquired online to buy 2 trucks and was told by their rep that he spoke with the manager and set me an appointment for 5pm and they were excited for us to come in. My wife and I drove 2 hours from Midland like I told them over the phone and once we arrive we are told.. That they actually sold both trucks first thing that same morning for wholesale and sorry about that. The problem being at 2:30 pm the two I was working with left a voicemail confirming our appointment and that he just spoke to the manager Now if the manager sold them first thing in the morning this is impossible Never again will we even look at their online listings or consider a purchase here

  Response from the owner

  We sincerely apologize for any inconvenience that we put you through. We are still working on all of our processes and procedures to ensure we take care of our customers the best way possible. Unfortunately, we do drop the ball sometimes and assure you this is not the way that we intend to do business. We apologize for the confusion and the next time you are coming through Snyder, we would love to at least have the opportunity to give you a free tank of gas. If you would like to discuss the matter further, please do not hesitate to contact our general manager, Jeremy Phillips at (325) 575-3465 or [email protected]. Thank you for the review and we promise to make our processes better to avoid a situation like this in the future.

• J

  J O'Dell
  1

  I can't give less than 1 star. We were looking for a specific used vehicle. This deale3is in Texas. We live in Colorado. We found what we were looking for at this dealership. We called the dealership and spoke to what we thought was someone that worked there. She seemed very compintant and knowledgeable about the vehicle. She emailed details so we could take information to our bank etc... We told her we were driving down the next day. We got to the dealership, asked to speak with this person. That's when we were informed that this is a person that worked in their call center and sees all if their inventory online. They have more than one dealership. No one there knew we were coming. The vehicle was sold the night before. I understand first come first serve. But WHY weren't we told that we weren't speaking to someone actually at the dealership. And WHY isn't the dealership notified when someone is coming in to look at a vehicle. If that vehicle sell's, a courtesy call isn't too much to ask for! Especially if they would have been notified someone from out of state was coming with the probable intention of buying.

• M

  Monte Crooks
  5

  Great place to purchase a vehicle, they will work with you and help you get to the payments you need. They are here to help you out. Very friendly staff and great service team. I highly recommend everyone give them a shot and see if they can help you like they helped me.

• T

  T P
  1

  Crooked dealership based on previous reviews I am the 3rd customer to fall for the bait trucks they post online, posted 2 trucks for under 15k, valued my trade in told me come on down. When i asked for pics of the interiors they were both magicly sold the day before but they had more of the same trucks same year for 10k higher for sale, its called baiting and they have been caught doing it before stay away from crooked dealerships like this, so glad i dident make the drive from DFW

• S

  Sherry Kincheloe
  5

  We have been doing business with Blake Fulenwider Dodge in Snyder for years. They have always treated us with respect and go out of their way to make sure we are taken care of. Today's purchase was no exception. Thank you to their entire team.

• J

  John Grope
  5

  Great experience not pushy sales. They will search for what you want. Give them a call

  Response from the owner

  Hi John, that’s wonderful to hear. Thanks so much for leaving us a review. Hope you have an amazing day!

• j

  jayme Leach
  5

  I don't have the best credit but Jimmy was able to get me in a vehicle with only my trade in and my payment low at 320 a month y'all go see Jimmy he's the best!!!

• B

  Bryan Salazar
  5

  I purchased a Rebel from Jimmy Carter in Snyder, I strongly recommend you go see these guys, they will do anything in their power to earn your business.

  Response from the owner

  Thanks for leaving a review, Bryan! Jimmy always goes above and beyond for our customers, and we’re happy your experience lived up to that standard. We look forward to seeing you again in the future!

• E

  Evan Rangel
  5

  Great love and i recommend every one to buy a car/truck or s.u.v

• A

  Angie Roe
  1

  Charged us 240 dollars to plug something back in that was unplugged! It should've been covered under warranty but because nothing was wrong with the plug they charged us to plug it back in! Called it a diagnostic!