Blackhawk Community Credit Union Geneva St, Delavan

Blackhawk Community Credit Union Reviews

• M

  Mike Torrey
  1

  Worse bank I’ve ever met. Not only did I lose my $1600 iPhone by their building but the gentleman that had a buzz cut in the front had the audacity to call the police when I started searching for it using my Apple find me profile. I wasn’t even on his property and he called the police telling them that I was searching their property when they had no idea where it was. I got some news for them verified numerous times it was in their building. So I’m sorry if you have a guilty conscience because you stole my Important things but that doesn’t give you the right to use your authority to call the police. I would not use this bank for the life of me. If I can’t trust you to turn in my stolen things I can’t trust you with my money that’s it

• A

  Andrei Besleaga
  5

  Best institution to obtain an auto loan is your local credit union; in my case, that's BHCCU. Ryan was a pleasure to work with and, as a result, we've bought 2 vehicles thru BHCCU. Currently planning a third. Keep up the great work.

  Response from the owner

  Thank you for your kind review, we’re proud to be that local financing resource!

• A

  Angeline Doman
  5

  I have been a member of Blackhawk for over 15 years and have always had nothing but exceptional service. They truly value their members and all the staff I have ever worked with have gone above and beyond.

  Response from the owner

  Thank you so much for your kind review, Angeline! We are proud to go above and beyond for you.

• t

  tom B
  1

  entering new payees into business bill pay is incredibly difficult. verification codes by text 'in a few seconds' take 5-10 minutes. verification codes requested by phone take 3-4 phone calls before a code is given.

  Response from the owner

  Hello Tom. We are so sorry to hear your experience with setting up Bill Pay was frustrating. We would love to make it right and help you get set up in any way we can. Please give our Director of Member Services, Kim a call today at 608.314.1420.

• H

  Haley FM
  1

  I went to BHCCU to open a debit/credit account. I was turned away because the lady in the office was busy. So I applied online. I made my deposit for my account. I still got denied. But they took my deposit. I want my money back!

  Response from the owner

  Hello Haley. We tried leaving you a message about your account, but did not get a response. We sent a message explaining further details and you should see the funds from your initial deposit in your other financial institution within the next few days.

• A

  Angela S
  1

  ABSOLUTELY terrible service. Have been in the drive thru for over 30 minutes and 1 car has moved in my lane.( I was the 5th car) Update! 62 minutes later I finally made it thru!

  Response from the owner

  Angela, we are sorry you were disappointed in your service today. Because our lobbies are closed, we sometimes have several transactions with one vehicle. We apologize for the inconvenience and are trying our best to move our members through as quickly as possible, while also taking care of everyone's needs. Have a great day.

• D

  Darlene Yuhas
  4

  You can only go through the drive thru it was ok

  Response from the owner

  Hello Darlene! Thank you for your kind review. Our lobbies are now open so you can visit us whenever you would like inside instead of waiting in our drive through :)

• N

  Nancy Peandro
  5

  Local credit union is better than a bank!

  Response from the owner

  Hello Nancy! Thank you so much for your kind review. We are so happy to hear that you love this credit union and that you agree with our mission of being local and supporting local :)

• S

  Shay Falero
  1

  1 hr in the drive through!!!

  Response from the owner

  Hello Shay! We are so sorry to hear about that long wait time. Our lobbies are now open so you can visit us inside whenever you would like. We hope this helps avoid the wait :)