Black Hills Federal Credit Union Reviews
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Tessa Wegner1If I could give 0 starts I would! Do not ever work with them, especially when it comes to mortgages. We opened a HELOC with them 2yrs ago and it was a disaster from the start. It took almost 60 days to close on that when we were on a timeline for the money and we started the process as soon as we knew the amount we needed, which was almost 3 months prior to needing it. They forgot to have us sign something and wouldn’t email to us, luckily one of the employees lived near us so stopped at our house to sign it. Now a month and a half later after refinancing our house, the HELOC still hasn’t closed and the lien hasn’t been released! I have contacted them 3 times now about this! The first after I noticed the loan wasn’t paid off, come to find out the put they check from the title company into the savings account and placed a hold on it! You do not place a hold on a check from a title company! I was also assured at this time the loan would be closed and the lien would be released. Then I contacted them again a couple weeks later stating the loan was still showing on my credit report, was told again it would get closed. Finally today I called the register of deeds myself to figure this mess out, they still haven’t received anything! If I were to try to sell my house right now, it would be an absolute mess!! I will never recommend them or do business with them again!
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Jordan Hewlett (Jordan)1My wife and I have been with BHFCU for sometime now. I must say their customer service has gotten terrible. Their loan officers are absolutely rude and have no clue what they are talking about. Will definitely be taking our business elsewhere.
Response from the ownerHello, Jordan. As a member-owner of Black Hills Federal Credit Union, we value and appreciate your feedback. We would like to work with you to resolve this situation. Please give us a call at 718-1818 or stop by any BHFCU Member Service Center. We look forward to hearing from you soon.
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Keith Croswell5I have always gotten perfect service every time I visit. I enjoy doing business here.
Response from the ownerWe’re glad to hear that! Thanks for the review.
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FAQs
1. What Can I Do to Get in Touch With Black Hills Federal Credit Union?
You can reach out to them on the phone number +1 605-937-4600. You may also check out their website and submit your information.3. How Can I Take Out A Loan at Black Hills Federal Credit Union?
Simply submit your information on their website. If you feel like learning about more financial options, take a look at instant installment loans provided through a reliable online broker.5. What Should I Do if I Can't Repay My Loan?
Reach the Lender and come to an agreement in advance. You should know, however, if it"s an auto title loan, your vehicle will be took by the lender when you default.
2. Where Is Black Hills Federal Credit Union? How Can I Go There?
The address of Black Hills Federal Credit Union is 921 W 10th St, Sioux Falls, SD 57104, United States. Open the map app on your phone to find the fastest route.4. Is Black Hills Federal Credit Union an Agency or a Lender?
Black Hills Federal Credit Union is a Federal credit union that gives different kinds of loans. Click here to learn about various types of loans including personal loans.6. Can I Obtain a Loan From Black Hills Federal Credit Union With Bad Credit?
Yes, you can. But pore over the offers as there can be unfavorable terms when it comes to bad credit loans.