BHG Financial E 42nd St, New York

BHG Financial Reviews

• R

  Riley Gionfriddo
  1

  This is an extremely dishonest company and I regret that I ever did any business with them. I paid off my loan with them in October of 2021. Since then, they have continued to take loan repayment payments out of my account every month. I have spoken to the company and they have assured me that the problem has been resolved, and yet it continues to happen. It has now been six months of them stealing my money and me having to fight to get it back. Their latest theft was a full week ago and yet I still have not received a refund of my money, despite me providing them with clear evidence of their fraudulent charge. If you value your money and don't wish to have it stolen from you on a monthly basis, then stay clear of this company!

  Response from the owner

  Hi Riley. A member of the BHG Client Services Team reached out on 5/31 to provide you an update to the situation. Unfortunately the bank who purchased your loan did not shut off their payment servicing system on this loan following payoff, which led to the drafts being pulled in error. BHG confirmed with the bank on 5/31 that the systems glitch has been fixed, your account made whole, and all future payment drafts have been canceled. For this inconvenience, we will be sending you a Visa gift card. Thanks, BHG Customer Relations Team

• A

  Alicia E
  1

  I'm not sure how I ended up on their mailing list, but the amount of physical mail I get from BHG every week is ridiculous. I can only imagine how much they spend on marketing. I just called them and asked them to stop sending me junk that goes directly in the recycling bin. I'm theoretically supposed to be removed, but we shall see. Folks that are annoyed by this as well... You should call. If you email them, they'll have your email address too.

  Response from the owner

  Hi Alicia. In our over 20 years of business, we've provided over $11 billion in financing solutions to thousands of satisfied customers, and we've utilized many forms of marketing to reach new customers who may need our solutions. However, we understand that you're not needing our assistance at this time. We're happy we were able to help with removing you from our mailing list, though feel free to reach out to us at 866-588-7910 if you should need anything going forward.

• D

  David Michon
  1

  No one calls back to see if the loan was approved. I be waiting over a week now and still no answer. Not reliable people.. I dont recommend thos company. At least its not a hrad inquiry on the credot report

  Response from the owner

  Hi David, this certainly isn’t the experience we want for any one of our customers. Please know we’ve passed your info along to our CS team and they’ll be reaching out to you if they haven’t done so already. If you should need anything further, please don’t hesitate to connect with us at 866-588-7910.

• M

  Medical Psychology Center
  1

  PLEASE Do not use these people. They LIE!!!! I applied on Thursday night. Even though the ads say I'll get an answer within 24 hours, I understood that it would be as late as Monday before I heard back. I was told by Thomas (should be a used car salesman) that someone would reach out to me. This was a lie. I've phoned 2-3 times per day 4 days this week. Finally got a supervisor on the phone today who said they had my phone number wrong. Such a lie. Totally unprofessonal empty promises and the worst is that you have to sit on hold listening to a prerecorded message they they respect your time as a busy professional, that approval happens within 24 hours and money in the bank in as little as three days...... yes I've heard he message many times. ALL Lies. I'm reporting this to the better business bureau. The final lady I spoke to would not give me her last name. Said she wouldn't feel comfortable with that??????? Seriously??? They have my social security number, by credit report, my income, A HUGE amount of personal information and their employees don't have the decency to provide their last names. This is a scam!!! I hope they haven't stolen my identity. I'll be locking down my credit now because I don't trust these people.

• M

  Michael
  1

  Uhhhh, wish I would have checked google reviews :(. Such a shady company and they will lie to you, even in email documented. Tells you and sends you preapproval letters, then denies you after you release 10 years of tax information which they say is needed for Identification purposes only. They don't tell you anything upfront like any other lender would. Like any associated fees such as closing costs with the loan. In the end it was my fault for falling for their misleading techniques, which should be illegal, and maybe good I don't have a loan with them. Wonder what happens with that Tax Form 8821 now :(.

  Response from the owner

  Hi Michael. A part of the loan process here at BHG does include obtaining an 8821 for tax information, which in turn lessens the burden of the borrower to provide various financial records as we do require IRS transcripts and tax returns, as standard with loan practices. During the underwriting process, the rates, terms, and conditions are provided to the applicant and in turn, they can walk away at no cost since BHG’s loan proposals come with no cost or commitment. With that said, it’s our mission to provide the most innovative financial solutions on the market all tailored to the unique needs of each of our customers, though we’re not always able to make this work due to factors outside of our control. Thanks, BHG Customer Relations Team

• J

  Jose Gutierrez
  1

  Be aware of super high fees and high interests. Not transparent in the way the present non-reimbursable fees. They lied when they tell you that this loan would not affect your credit score. If doing business as sole proprietor, you as a person are the guarantor of the loan, and you are affected. When I got my mortgage loan it showed up in my credit profile. This time I lost 3,700 doing business with this bank in non-reimbursable fees of a loan of 85 k (so about 4.35%%), which is much higher than loan from big banks such as bank of America. My mistake? being too busy to read the details in the contract. Never anyone clearly told my by email or phone conversation off this little 3,700 dollar detail. They are overly eager calling you to get the loan, and keep calling until you get it, then the service turns suboptimal. Would never do business again with these people and advice other Doctors not to get embroiled with them. They only post their nice review on their websites.

• O

  O. A.
  1

  Thanks to the reviews, I use all their junk mail as fire burners for my fireplace. Keep the mail coming BHG. Will never use their service. Always look for reviews.

  Response from the owner

  Hi Oscar. We can certainly assist with getting you removed from our mailing list. Please reach out to us at [email protected] with the invitation code from the mailers (found on the card or at the bottom of the letter in bold), and we will get you added to our 'Do Not Contact' list. Thanks, BHG Customer Relations Team

• P

  Prajit Chhabra
  1

  Would not do business with them again. Pushed a credit card with terms unheard of. My mistake for not reading the fine print, but relying on their part to do the right thing and make the disclosures when I opted for a balance transfer. Borderline predatory practices, engage at your own peril. Lastly, they do not have an online portal for you to check your loan, payments, etc. and they also do NOT send statements, and then make the claims of being a "leading financial institution."

• M

  Murad Swati
  1

  Went through the entire process including a telephone interview with numerous questions. Haven't heard back since. STAY AWAY! **UPDATE** Months later and I am getting plenty of offers from this company to apply for finance. Don’t waste your time. The only good those offers are doing are that they are feeding my shredder.

• O

  O O
  1

  If I can give a negative 1 star - I would It’s a joke . They make you believe that they are interested in giving you a loan . Asked for a lot of questions repetitively and even clarified it -2 days in a row . The person probably needs a taperecorder or I have senior moments that I thought that I did not give him the same information. Sad to say -wasted my time and my husbands time . The person we will from the bank within 48 hours last week . It’s been a week at least the bank should have to courtesy to email or send a mail notice . Do not deal with this bank - it’s a 3 ring circus 🎪-yikes!!!!!