Bellco Credit Union Holly St, Thornton

Bellco Credit Union Reviews

• K

  Kevin Thornton
  5

  I don't need to go in to a branch that often, but every time I have, I have always had great service here. Not only is this location the most convenient for me to visit, but it is easy to schedule a visit with a banker, and I've rarely had to wait more than a few minutes. The drive-through teller lanes and ATM give this location all the flexibility I need for my banking needs.

• R

  Raelynn Gabel
  5

  We had a great experience working with Mariah. She was very professional and very good at her job!

  Response from the owner

  Hello, Raelynn. Thank you for your membership and for taking the time to share this lovely review. We look forward to sharing this with the team at our Thornton branch. - Ashley

• T

  Trent
  1

  This has to be the worst bank in Colorado! been a member for 6 months and every time I cash a check, they would tell me that they would need to hold it for 7 days before i can take any funds out. All my other banks don't require them to hold a check for that long. I took the same check that would have taken 7 days to cash, Elevation Credit Union told me I can take out same day. DO NOT BANK AT THIS PLACE! if I could give it a 0 stars I would!!!

  Response from the owner

  Hello Trent. Thank you for taking the time to write a review. Our goal is to provide a positive experience to all of our members and we are sorry to hear of any frustrations. We’d like you to know that, though not always required, check holds are placed to protect both Bellco and our members. If you would like assistance, or to provide us with more information, please consider emailing us at [email protected] with your preferred phone number.

• J

  Jana J
  1

  The Bellco Credit Card Reward program is a total joke. The website is horrible. The flights and hotels they offer are very limited. If you want to change something or cancel something you can not do it online…You have to call and that’s where the the nightmare begins. They will put you on hold for hours, there is no option to leave a message and get a call back. There is no email address to contact anyone. your choices are either 1. don’t make the changes you need or 2. go to the phone queue to die.

  Response from the owner

  Hello Jana. Thank you for taking the opportunity to write a review of your experience. We are sorry to hear of any frustrations. If you would like additional assistance, please send an email to [email protected] with your preferred phone number and we will have someone contact you.

• P

  Patricia Rufino
  1

  This bank is the worst bank ever the people that work there never do anything they are supposed to and they blame the consumer when notes are not put I. The system and they over charge for everything they are rude and don’t care about you they just want your money I will never bank with this bank again

  Response from the owner

  Thank you for sharing your feedback, Patricia. We are truly sorry to hear of any frustrations. To better understand your experience, we hope you will consider emailing us at [email protected] with further details and your preferred phone number. Should you need additional assistance, that email is also a good place to contact us. We appreciate your membership and hope that we can restore your confidence in Bellco. -Ashley

• A

  Amanda Stephens
  5

  I haven’t had any issues with this branch. They are always helpful and I never feel like I am waiting forever. They helped me with my car loan, and added my husband to my account no issues and the personal bankers were great. I have always found them with a smile and a willingness to help.

  Response from the owner

  Thank you so much for your kind words, Amanda. We really appreciate you taking the time out to share your experience with us. Cheers, Bellco Credit Union

• R

  Rupert Dones
  5

  Jennifer, Star, and Abagail were professional and amazing today when making our auto payment after receiving a late payment notice!! Too bad they had to fix the mess from Pinhead Larry Miller at 104th truck sales!! Beware of this dealership. Thank you

  Response from the owner

  Hi Rupert. We're so glad you've had a positive experience at our Thornton branch. Thank you so much for taking the time to leave a review. We are grateful for your membership. - Shelby

• J

  Jaden Dover
  1

  Opened my accounts on the 24th of February. Did not receive debit card after two weeks so I called the customer service. The person who put the address into my account did it wrong. So customer service changed it and it’s now been 11 days since they said they would have my car delivered. They say 7-10 days. I’ve now been waiting almost a full month.

• H

  Howie Spratte
  1

  Worst customer service ever. All three ATMs have been having issues for months now. The ATMs will only let me insert two or three bills at a time and then spits everything back out if anything more is inserted. I went into the bank to let the manager know that their ATMs are having issues and I was treated like I was a giant burden on them. Nasty looks bad attitude and barely even acknowledged I had an issue. Started banking here because it was closer to our home and things would be easier now I'm regretting that choice and looking for a different bank. If I'm shoving you all of my money in your ATMs it would be nice to at least be acknowledged when I have a problem at your location.

  Response from the owner

  Hi, Howie. We apologize for the inconvenience. We've forwarded your review to our CRO and VP of Marketing for review. Thank you for contacting us!

• J

  Jessica Lile
  5

  Never been there but giving it 5 stars because owner takes time to help people that did reviews.

  Response from the owner

  Hello, Jessica. Thank you for taking the time to leave this kind review. We appreciate it. - Ashley