Bay Federal Credit Union N Main St, Salinas

Bay Federal Credit Union Reviews

• I

  Isidro Chavez
  5

  I'm keeping it simple. Manny, is the man got me approved for a car loan when every other bank denied me. As I walked in ALL the staff there were very polite. But, once again, Manny, is the man the attitude this man has beyond words. I highly appreciate how honest he was with me and made sure I was going to do the best moves to help my credit. Thank you Manny.

• C

  Carmen Alvarez
  5

  I always loved this bank and now that is one here in salinas I love it more now I don’t have to drive all the way to Watsonville Thank you

• N

  Nathan Cook
  3

  Amazing staff, but has not been able to help me with most of my problems that led me to join a credit union in the first place. Times are changing i guess.

• E

  Esperanza Escobedo
  1

  I've had nothing but bad experiences with the customer service at this credit union. I can't even speak to a manager! They said it's just a call center and there's no manager. If you're just a regular person who needs basic banking services, this is not the bank for you. I have other accounts with Central Coast Credit Union, and they are the complete opposite. I will keep my business strictly with Central Coast.

• B

  Brian Mack
  5

  Wow! Love this bank. For the record I don't know anyone who works there personally, my good review is from experience only. I use four banks, Coast-Tel I like most. I have banked with them using many banking services they offer over 7 years. They are great. Truly what you want from a local credit union.

• M

  Mz Gabzz
  5

  I use to bank with Coast-tel before it became Bay Federal and I loved it but now bay federal offers the same and more. I'm happy to see some of the employees from Coast-tel at Bay Federal because I get the best of both and I am very satisfied with their service and customer service thank you Gaby Gutierrez

• O

  Odette Nolasco
  5

  I been banking with you guys 35 years and honestly for me you guys are THE BEST BANK✩✩✩✩✩✩ I would never go no where else!!! Thank you for all the hard work and for making our community a great place to live.

• T

  Theresa Squires
  5

  I've been with Coast- Tel credit union for over 8 years and I am very thankful to be able to be in such capable hands! At Coast- Tel Credit Union I have always been treated with respect & always with a smile! I am blessed to be apart of the family there at Coast-Tel...

• E

  Emily Southard
  5

  You can't go wrong with a long established local credit union with low loan rates & a staff that knows their membership. They're open to new members looking to escape pushy big banks. I love it!

• A

  Assiram Zepol
  1

  I spent a total of 25 minutes on hold for it to not even get to the branch. When this used to be coastel federal credit union I always had someone pick up the phone right away and address my problems right away.with this new change I had to wait on hold on for a really long time , enough for me to drive there in person and talk to a lady at this actual branch, ALL WHILE ON HOLD .. on top of that I never have any issues with my card when this was coastel, now I have had problems with my direct deposit as well as pending charges that they are really airheaded about fixing. I drove all the way here for them too tell me everything will go back onto my card at 2:30pm. I should be able to use my card when I want too . Not when some bank tells me I can. I’m switching to a different bank at the end of this month INDEFINITELY.