Barclays Bank Delaware West St, Wilmington

Barclays Bank Delaware Reviews

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  Laura Morris
  1

  STAY AWAY FROM THIS BANK AT ALL COSTS!! THEY WILL RUIN YOUR CREDIT!! I had a credit card with this bank for almost 13 years. I had never missed a payment, when one was was actually due, and never late! They increased my credit line by $15,000, no problem. They even sent me checks telling me I could use them for anything. So I did, I bought into a company with one of the checks. This company I bought into, I already had interest in one of it's stores and it was the #1 store out of the 100 it has across the US for the year 2016. So when I could buy into a second store, I jumped on the chance. As soon as I wrote the check to the company and it posted on my credit card, Barclay's cancelled my card with NO notice! My credit score when they closed my account was 816! There was NO reason to close my account, BARCLAY's is the one who increased my line no problem and offered me the checks to use, but as soon as I did, they said it was bad debt and cancelled my card. I even did an appeal and when they received my new income figures from me, which is over $145,000 annually, they said I still wasn't worthy to reopen my card! That's INSANE! They said I had too much "new" debt, which was a Justice Credit Card and the most I had ever charged on it was $233 in August for my daughter's school uniforms and it was already paid off when all of this happened! Not only that, but in the 12+ years I had been with this company, I had accrued $826 worth of reward points prior to any of this happening, that they stole when they cancelled my card! I earned those fairly by using their card over 12+ years, yet they stole them from me when they closed my card with no notice. Not only that, but when they closed my card (and added a remark to my credit report that they were the ones who closed it), it dropped my credit score from 816 down to 746!!! Not that 746 is a bad credit score, but they had NO reason to close my card, hurt my credit by dropping my credit score and leaving a remark on my credit report! They never even gave me a chance to make the first payment due to even see if I was going to be late or anything, they cancelled my card as soon as the check they mailed me to use posted on my credit card! DON'T DO BUSINESS WITH BARCLAY'S OF DELAWARE OR ANY BARCLAY'S FOR THAT MATTER!! THEY DON'T APPRECIATE LONG-TERM LOYAL CUSTOMERS AND WILL SCREW YOUR CREDIT OVER AND STEAL YOUR HARD EARNED REWARDS!!

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  Stephen L
  1

  I've had a card with Barclays for a couple of years. Service was good in the past. Now they have turned their back 100% on customers. At this time when stress levels are high they should be helping clients not causing even more issues.

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  J Mojo
  1

  Absolute joke I would give this bank a 0 star if I had the option. I thought I was the only one with a fraudulent account on my name but reading this reviews make this even worse. How is this company still standing is mystery to me.

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  Lucus C
  1

  Priceline isn't meant to shift into the CC market. They are the worse company to work with on this side of the industry. EX: I submitted an application for this card in Mid-July and received the card early August. Somehow, their was already a $500 activity charge on this card. I only used this card 6 times. My transaction should have been $140. When I called the customer service line I literally had to explain myself 20times as if the rep was incompetent of her work. She advised me they will put in a dispute for the unrecognize charges, close out the account and re-issue me a new card. Soon as I received my new card I contacted their customer service again. The new rep had no record that I called to file a dispute. Again, I had to explain myself 20time because that rep seem uneducated. I explain one thing and he kept repeating something else. He putted me on hold for more than 5min each time he claimed he had to research the unrecognized activities. He wanted to put me on hold for 5-10min just to check each unauthorized transaction which would of taken 2hours. This is a ridiculous company. I can't wait for them to figure out what fraud or identity problem they mistake my record with so I can close my business. "STAY AWAY AND STICK TO THE USUAL CREDIT CARD."

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  Todd Davis
  1

  I was going to contact the Better Business Bureau, but when I went to the B.B.B. website, it directed me to the "Office of the President" of Barclay's. I called and spoke to Juliette who seemed like a very nice person, but she really did not do anything to rectify my situation. Barclay is a big, corporate conglomerate who really cares nothing about you as an individual and when they make a clear error on an offer or their billing, they take it in stride and don't concern themselves with the ramifications of their error. I do not recommend dealing with this organization and suggest dealing with a company who cares about their customers.

• C

  Christopher Bartosik
  1

  Got one of their cards with a nice limit years ago. Over time they have continued to lower it, thus hurting me credit. This last time they did they cut it in half, after I've been paying the balance off in full each month, which kept them from collecting any fees. Guess they didn't like that. I tried to communicate, no answer and voice mail is full. Of to the BBB. Be warned they are not helpful, friendly or even looking out to help you in anyway!

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  Garry Sisson
  1

  Only because I couldn't choose zero stars. Too long of a story to tell but I had closed an account that had a credit balance and they reported missed payments and dropped my credit for 810 to 633. They did absolutely nothing to help!

• S

  Sonia Cedeno
  1

  I've been calling this bank and waited on hold over an hour for someone to assist me. Gave up waiting and tried again for another plus hour with same results. Not a good experience and my problem hasn't got resolved.

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  G Mitch
  1

  I have 3 Credit Cards With this Bank. since 201 . and Every 8 mos they lower my Credit Limits. And Send a Letter saying the reason is because my other credit acct showing higher balance... What have nother to do with your ban . And right after i closed my acct . Went online and qas Approved with Citi Bank. 15000 credit card. I make over 120k a years. credit score Over 750 . yall can keep your cards and Business and shove it deep in your Back pocket ok by the way Use my reward points to pay of balance what was only $42. And Now yall can send me a check for the rest....

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  Greg Yuelling
  1

  I want this removed from my credit history right away! You guys are scammers that lied and hurt my credit card!