Banner Federal Credit Union W Thunderbird Rd, Glendale

Banner Federal Credit Union Reviews

• L

  Lorena Campbell
  1

  I have had BFCU for many many years, I usually have teller agents that are the most wonderful caring people. Unfortunately today I had the most horrible customer service. This is the 2nd time in all my years that a teller is rude. I get that people are new and may need some time for the issue at hand. That does not mean to be rude to the people you serve." Then to be told sit this will take a long time!" I'm like ok how long it does not usually take to long. Then I'm told Yes but I'm new with a Attitude! So no matter if your the nicest person in the world CUSTOMER SERVICE is important in any buisness!!!@

  Response from the owner

  Hi Lorena- I apologize for the experience at the credit union. We are currently working hard with all of our new staff to be well trained and work quickly for our members. We appreciate your patience with us and we will get your transaction completed as quickly as possible!

• B

  Brannon Russell
  4

  It is hard to find the Banner Federal Credit Union. It is within the 5757 building on the Banner Campus but as of 4/4/2017 it is not listed on the Banner Medical Pavilion Directory. However as soon as you enter thru the pavilion gate look/turn right, about 30 feet you will see the door labeled Banner Federal Credit Union.

• A

  Andrew Alberts
  1

  Attempted to finance through banner credit union. The person who I worked with had 0 idea of what they were doing, made all kinds of statements that they didn't know what they were talking about. Caused my whole deal to fall through. Will ask for someone who isn't on their first day next time!