Banner Bank Basin St, Ephrata

Banner Bank Reviews

• B

  Bryan Hermans
  4

  We inherted this bank when it took over our previous bank. I really have no complaints. It seems to serve our needs fine. I appreciate having access to safe deposit boxes. They have a really nice building that is roomy inside and out.

  Response from the owner

  Hi Bryan - thank you for your kind words and for continuing your banking relationship with us. We'll be sure to share you kind words with our Ephrata team!

• A

  Amanda Ring
  1

  I am from out of town and really needed to get cash out. This was the first bank i saw so i put my card in their ATM. Of course I expected a fee since I have a different bank, and that was ok. But instead the machine instantly demagnetized my card, leaving me stranded and without money. There was no sign or warning that this would happen. And the people working inside did not seem to care at all.

• c

  cynthia Breckon
  5

  When I moved to Ephrata Wa. there was no Banner bank. I was super bummed and thought I would have to switch banks after being with them for 10+ years. I started using the one in Moses Lake and a few months later.... bam! Banner bank in Ephrata! Super thrilled to get to know the people that work there and the bank manager and his assistant manager are great to work with. Highly recommend banking with them.

  Response from the owner

  Thank you for the 5-star review and kind words, Cynthia. We will be sure to pass them along to branch management. We're glad to have you as a client!

• D

  D
  1

  Went to open up a account,was treated like a 5 year old,I think the manager acts like a 2 year old,walked out,no account

• G

  Gracie King
  5

  I opened up an account and they were very friendly and answered all my questions.

  Response from the owner

  Hi Gracie - thanks for your feedback and welcome to Banner! :)

• W

  Wayne Smith
  5

  People are friendly and no fees great personal treatment.

  Response from the owner

  Thanks so much, Wayne! We pride ourselves on great client service, so it's wonderful to get your feedback. :)