Banner Bank 6th St, Umatilla

Banner Bank Reviews

• A

  Anabel Moreno-Mendez
  4

  I love my bank, but since the merger/expansion, customer services have been spread a bit thin. I lost my card while studying abroad and had to wait 6 weeks to get a replacement. Besides that, I have no other real complaints. I get 5 cents cash back on every debit card purchase, no foreign transaction fees, and online baking is a breeze. When I do go into a branch in person, the people are super friendly and always make sure to resolve my issues. My connected checking/savings makes it super easy to move money between accounts. I only wish the interest rate on the savings account was more than just 0.05%.

• M

  Melisa Webb
  5

  Randi Garrett and her team were awesome helping my son with his vehicle purchase, they went above and beyond to make this easy for him.

  Response from the owner

  Hi Melisa - thank you for sharing your recent experience at our Umatilla branch. That's great Randi and her team were able to help make your son's car buying experience so positive. Thank you!

• A

  Andrew Lamb
  1

  They don't care about their customers. There is a line and only 2 people helping people? Plus one guy just doing whatever...

  Response from the owner

  Dear McDank Studios - we're sorry to hear about your negative experience with your local branch. We appreciate you sharing your experience with us, and have passed this on to the appropriate party for review.