Banner Bank Arlington Ave, Riverside

Banner Bank Reviews

• D

  David Lopez
  5

  Always great service: It is so rare in today's business atmosphere that you find a group of people that are always personable and helpful. I've banked with large banks and small banks, but the team at the Banner Bank in Riverside are the best I've experienced. I have both my personal and business accounts. The best bank around.

  Response from the owner

  Hi David, thank you so much for this glowing review! We hope to keep providing with excellent service.

• S

  Sandy Berkshire
  1

  If I can give zero star that would be great because this bank at Arlington locations do not have a good customer service at all. The Spanish girl name Jesica is very rude and she is (assistant manager )she have a very bad attitude and so I asked for her manager which is the agent girl and guess what ? She is rude too!! The team in that location did not know how to run their business. Just because you think you know better at your job but you didn’t give a good customer service and you don’t take the time to listen to your customer needs to say. I know is that they had only 10 reviews from the time they been in business in that location. My friends had to close their account because how bad their customer services. We had been banking with that bank for a long time but now we will be banking somewhere else.

  Response from the owner

  Hi Sandy. We're sorry to hear about your recent experience and will share your feedback with branch management. Thank you.

• A

  Azzie Firoozi
  1

  i has a very bad experience with this branch !! i wish i hadn't open this account ever , very rude customer service , the (Alison girl) was like a ROBOT without any sense of customer service , and let me not start with so- called !! manager (jade ) . i will close my account , cause there is a lot of good bank with way better customer service .

  Response from the owner

  Hi Azzie, thanks for reaching out. We're sorry to hear about your recent experience and will share your feedback with branch management.

• B

  Brenda Byrd
  5

  I called first and the gentleman was very understanding. I went to open my account and was treated with the greatest respect. So much nicer than any institution in recent years

  Response from the owner

  Hi Brenda, and thank you so much for your review. We're so glad to hear about your positive experience opening your account, and thank you for choosing to bank with us!

• M

  Michael Cirocco Sr.
  4

  I just recently became a member of this bank and the staff is by far the best I have ever delt with in a bank.

• R

  Ryan Ogata
  5

  Several people at bank are very nice and positive.

  Response from the owner

  Hi Ryan - thank you for your review!