BankTennessee W Poplar Ave, Collierville

BankTennessee Reviews

• K

  Kevin Robinson
  5

  I have always had a Wonderful experience at the Schilling Branch! When I walk in the door everyone knows my name and greets me right away. They are always so helpful if I ever need anything. I highly recommended this bank. I can't say enough on their customer service.

  Response from the owner

  Thank you so much for being our customer and for your glowing review. We strive to provide the best friendly, customer service, and we are so happy we hit the mark for you!

• V

  Vince
  5

  Chris Collingsworth and Sherri Gladney take care of my loan and do a great job. These folks are super kind and helpful. I am glad they purchased my mortgage as things are much easier now.

  Response from the owner

  Vince, Thank you so much for the kind words and for being our customer and friend. We strive for the best in customer service and are happy we met the mark for you. Let us know if we can help you with anything else.

• H

  Hayes Hora
  5

  This is one of the best banks I have ever worked with. Emily is one of the representatives there, and she remembered my name and my transactions after seeing her just a second time. I was stunned. Robyn, the manager, is super sweet and friendly- all smiles, for sure. Jim is the friendliest CEO you could ask for, greeting customers and being available. This is the type of local banking experience everyone craves.

• S

  Shreya Reddy
  1

  I have been using this bank for over four years. They never sent me alerts or warnings when my bank balance was low; thus I was completely blindsided when they charged me an overdraft fee. Given this was my first overdraft and it was during the covid 19 pandemic, I expected them to waive the overdraft fee like most other banks do. Instead, they failed to understand my concerns, and even when I politely asked twice if they would waive the fee, they refused. I will definitely be switching banks.

  Response from the owner

  We strive to provide excellent customer service and are sorry to hear that you are unhappy. Please call us at 901-854-0854 in order to discuss your experience further.

• D

  Dawn Marie
  5

  I moved from California and chose BankTennessee as my home bank. They knew me by name the second time I came in. They are a breath of fresh air. They are professional, kind and they go out of their way to make a personal connection with their customers.

  Response from the owner

  We love our customers! Thank you so much for your thoughtful recommendation!

• S

  Shawn Savage
  5

  Excellent community bank. Management and the staff in the Collierville office are very friendly and responsive.

  Response from the owner

  Shawn, Thank you so much for the thoughtful review. We strive for the best customer service and are so happy we hit the mark for you.