Bank of the West S Grand Ave, Los Angeles

Bank of the West Reviews

• S

  Scott C
  1

  Have always wanted to praise Roman S for his outstanding service when I needed help. I receive unemployment checks and unfortunately the USPS comes when they want to. Depositing checks after 4:30pm on a Thursday or Friday can ruin your weekend real fast when check doesn’t clear. Roman always extend courtesy to allow more than $100 become available immediately. Sad though before just received letter from him stating my account is closing soon with no reasonable other than deposit agreement which banks hide behind. I expected this even when I opened my Second Chance checking in March 2021. A few days after opening online I receive a call from the branch. Pretty much stating that she noticed I open a second chance checking and without looking at anything else assumed I can only apply for secure credit card. I politely declined citing I was unemployed and not a good time. The secure credit card and saving account continue all the way to June. Guess they couldn’t make money off of me because I was on unemployment and didn’t have a job. The fact it’s a second chance account already gave me disadvantages like assuming I can only apply for secure credit simply by looking at the type of account I have. The branch manager there a lady with a heavy accent, she needs to chill. May I suggest 420 and a good nights sleep? Anyway being in unemployment is not my idea but I guess banks can see that sooner or later UI checks will stop.

• E

  Eliran Zormagen
  1

  If you enjoy usury this is the place for you. I don’t like usury. Yet here it is. Charged me 12 dollars every month. Won’t even fight a transaction I didn’t make and tells me the card was used with a chip. Duh. My card was stolen and used and these communists didn’t return my money. They are all slaves to the federal reserve fractional banking run by satanic observers of Shabbat.

• R

  Rob Johnson
  5

  My favorite branch, biz & personal accounts here. It’s never crowded, and everyone is very knowledgeable. Customer since 2012.

• S

  Scott Brandaw
  1

  Fantastic Bank. Garbage branch. Do waste your time with these people just just to another bank, they can't help you here.

• m

  mr smith smith
  1

  I transferred funds thru their application and the money went to a different account. I lost all my money. 😭👇👎👎👎👎