Bank of the Rockies W Park St, Livingston

Bank of the Rockies Reviews

• B

  Brett Diffley
  5

  The ladies in the Livingston branch are superstars. Each and every time I go in there they are friendly, knowledgeable and actually care. Whoever does the hiring there should get a gold star. Theresa the manager goes above and beyond, but she's not he only one. Just yesterday I was there and Emma helped me with an issue that had to do with fraud. Very stressful, but she basically held my hand and walked me through the process. Honestly, they are the only reason I'm at that bank (I prefer visa...any day...over the Discover card but that's all they have). Again, superstars. They are good people and will take very good care of you. Update: As of 1/26/2022, the bank got my money back! Thanks again to Emma, Theresa, and (in Compliance/Risk management) Genevieve Gordon. Superstars who need raises!

  Response from the owner

  Hi Brett, thank you so much for your review and feedback. We are certainly proud of our staff and really appreciate your sincere feedback. Your kind words mean a lot and we'll share your kind words with our superstars! ⭐

• S

  Sarah Dittner
  5

  They make it easy! BOTR has such nice people working there. They are responsive, accommodating and ensure my needs are met. They made buying my vehicle the easiest transaction I’ve ever had.

• M

  Melissa Lyon
  5

  Bank of the Rockies has been very response and easy to work with. Their staff is friendly and willing to take the time to help out in any way possible.

• C

  Charles Tanner
  5

  Awesome staff!! Never disappointed and I have tricky commercial banking needs. Have moved every one of my business accounts here. Well done staff!!

• M

  Marcia Reimers
  5

  Teresa is so friendly to deal with. She is always a delight to work with when I have a question. Love her positive energy.

  Response from the owner

  Thanks for your review and feedback Marcia. We appreciate you taking the time to leave your feedback.

• H

  Holley Woosley Vennes
  5

  Teresa the manager is fantastic!! So easy to work with and very kind to local youth organizations! We really appreciate all you do to help our youth!!

  Response from the owner

  Thank you so much for your feedback Holley! We appreciate your review and look forward to continuing to serve you and our community!

• C

  Carol Binkley
  1

  The branch manager of the Livingston location is petty and rude. You can tell by the way the employees treat the customers that this branch has management issues. It’s devoid of life and doesn’t reflect well on the rest of the branches. I’m a Montana native and have lived here in Livingston for 25 years, and this is not how it’s supposed to work in small towns. This woman ruined this bank, and people around town all say the same thing. Take your business somewhere else and avoid the drama and headaches. Give it to folks who will value you and appreciate your business.

  Response from the owner

  We are truly sorry to hear you have had a problem with our bank. Bank of The Rockies is Montana's oldest bank and we strive to meet all of our customer's financial needs. Customer service is our top priority. We would like the opportunity to speak with you to see if there is anything we can do to rectify this matter. Please contact us directly at 406-222-9010

• R

  Randell Tober
  5

  So happy to have chosen this bank! Very friendly staff, great service w/o the high - list long tier of bank fees. So glad I left First Interstate. Thank you!

  Response from the owner

  Hi Randell, Thank you so much for your kind words, we appreciate you and your business. Thanks again and let us know how we can continue to help!

• L

  Lori Waters
  5

  Absolutely love the Livingston branch. Everyone is always bright, cheerful and eager to help.

• H

  Hannah Rutledge
  5

  Absolutely love this bank. I’m so glad I’m a part of such a wonderful and comforting community