Bank of Oklahoma E Choctaw Ave, Mcalester

Bank of Oklahoma Reviews

• M

  Montreal L
  1

  I don't recommend the app or opening a bank account with Bank Of Oklahoma. They will hold your funds for over a week on your first deposit, so if you have bills to pay be prepaid to behind or evicted because they will not lift the hold for any reason. They do not care about their customers. I recommend using something along the lines of Chime. For the first deposit I had instant access to the funds. Don't let their mobile check deposit and other advertised benefits fool you into their trap. I have been a law enforcement officer in the state of Oklahoma for 9 years. I proudly served and protected the citizens of a small town. Unfortunately being a small town I do not have access to direct deposit. I decided to try Bank Of Oklahoma and instantly regretted it. They flat out lied to me and told me they could have the hold releases on an earlier date and when I called again the hold period had increased. I don't do my job for the money but it puts a roof over my head that I could now possibly lose due to this Bank's ridiculous hold procedure that they claim is supposed to help me.

  Response from the owner

  Hello JJ, We want to thank you for taking the time to give feedback about your recent experience. We pride ourselves on maintaining the highest quality standards for our customers but we didn't measure up. In order to learn more about what happened we would appreciate if you reached out to us at your earliest convenience. Respectfully, Terri

• A

  A’Riel Morris
  1

  Literally the worst bank I have ever banked with. No one knows what they are doing. You call & the people are nice, but have no idea how to help you!

  Response from the owner

  Hello ARiel, Thanks for rating your experience. We want to sincerely apologize for the negative experience. We appreciate your feedback and support and hope you'll consider coming back in the future. Kindest regards, Trudy

• c

  corena michels
  5

  Excellent service! Ty Raven, Brent and Heath!

• J

  Jacob High
  1

  They have posted on the front door lobby hours 8A-5P and they lady told me the lobby don’t open until 9. So I point at the glass and she just turned her head. I’ve never been to a bank their lobby doesn’t open at 8 I believe the workers are just not wanting to do their job. I would recommend going to a different branch they are not very helpful here, I have never had a problem with Bank Of Oklahoma till I have came here...

  Response from the owner

  Hi Jacob, I'm sorry to hear you were not satisfied with your experience in our banking center. If you would like to discuss the issue further, please send us an email at [email protected] with your name, phone number and a good time to contact you.

• K

  Ken Maroon
  2

  Experience is not well borrowed money, set up ach for auto withdrawal from an account and somebody put the wrong account number on it. Haave treid calling branch and phone is busy at all times

• B

  Brian Laman
  5

  Good people friendly people and I like how you can put cash and checks in the atm

  Response from the owner

  Brian - Thank you so much for the valuable feedback and taking the time to let us know about your experience!

• D

  Dexter Ward
  5

  Very professional in all manners but also friendly.

• R

  Retha Schubert
  5

  BOK has the nicest people working for them. And a good bank

  Response from the owner

  We hope to be serving your banking needs for many years to come!