Bank of America (with Drive-thru ATM) W Redondo Beach Blvd, Gardena

Bank of America (with Drive-thru ATM) Reviews

• W

  Warren Howlett
  1

  I made a deposit at this location 1450 w Redondo Blvd Gardena , ca of my employment check $3150 ATM ID number is ICAD4179 this machine swallowed my check and canceled the transaction. Never gave me the check back also did not produce a receipt for this transaction just a blank small paper now my account has been placed on a negative almost $2000 I’ve reported this fraudulent issue to several Bank of America representatives only to get the run around. And have been told BOFA representatives to contact my Boss who is also not responding to my issue it’s definitely fraudulent activity with this particular bank . I deposited the Same work check two weeks prior with no problem just a three day hold . But with my second deposit vanished I had to wait forty five day’s for an investigation only to receive a letter to inform me that the check couldn’t be located. Let’s be (REAL) BANK OF America is practicing fraudulent activities with there clients I’ve been banking with this fraudulent bank since 2016 and have nothing but negative comments about their practices I’m seeking legal alternatives to defend this situation , but to all who bank with this entity BOFA YOU “ should pull your funds out immediately and never use their ATM’s other then that if you like magic just watch your funds disappear before your eyes . Which will happen soon hope this helps the next person decision. Thank you for reading

  Response from the owner

  We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^christian

• j

  jewon lee
  1

  There's one teller for handicap and one teller for the rest so two tellers working during lunch hours. Obviously this branch is short staffed and I see similar complaints from others as well. The bank's response is to use the ATM or online? Obviously people are in line to talk to someone or their business cannot be handled using the ATM machine. How do we escalate this up so that there's actual changes to customer service?

  Response from the owner

  Thanks for the feedback. Bank of America would like the opportunity to help with your concern. We would like to connect with you one-on-one to learn more. Please reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jan

• D

  DiDi72
  1

  I will never waste my time with this particular Bankofamerica because it's always extremely crowded and you get very poor Customer Service Assistance which is very slow!!! This bank is also ghetto!!

  Response from the owner

  It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^ines

• C

  Craig Brockman
  1

  This location doesn’t have enough tellers and the wait and line is always an hour + wait time. Other branches are much more efficient even with the long lines they move much faster.

  Response from the owner

  We appreciate you coming in, Craig. You may be able to save time by using an ATM or by using our online banking or mobile app. Signing up for the mobile app is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/

• A

  Alma Gomez
  1

  Waited 2 hrs and after I complained the manager said they were short staff. There was only 1 teller and 1 teller on the handicap side. They need to let the people that are waiting outside know about this just so they have a choice to stay or leave.

  Response from the owner

  Hi Alma. We understand your frustration and offer convenient alternatives for some transactions available at the financial center. You may be able to save time by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you need further assistance or would like to discuss your account specifically, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^tasha

• R

  Rene Avila
  1

  Worst service ever ! There is a line out the door and there are only (2) tellers open! I would rate 0 stars if I could.

  Response from the owner

  We appreciate you coming in. You may be able to save time at the financial center by using an ATM, enrolling in direct deposit or by using online/mobile banking. Signing up for the mobile app is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/

• D

  Daniel Kleinkopf
  1

  Every time it takes at least 30 minutes to wait in line for any business transaction

  Response from the owner

  Hi Daniel, we know your time is valuable and apologize for your experience. We'll certainly be sharing your feedback with our leadership team. Also, you may be able to save time by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• U

  Uner Lew
  1

  I went to take $460 out to pay for my weekly hotel and the atm told me the machine was broken and the transaction was reversed. It was never reversed and showed up as posted. Had to sleep in my car a result and now I’m being told I have to wait up to 30 days to get my money. When I call the bank nobody answers I went inside and called the bank I watched workers ignore the phone . I shouldn’t have to wait this long for money that’s mine. This put me in such a bad position

  Response from the owner

  Bank of America would like the opportunity to speak with your about your concerns. We would like to connect with you one-on-one to learn more. Please reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

• E

  Emily Wells
  1

  Just had money stolen from my account at this location. Pretty sure their ATMs are compromised as I had only come here for the first time just a few weeks ago. Prior to me using these drive thru atms, I had never had a problem. I'd steer clear of this bank.

  Response from the owner

  Hi Emilly, We'd like to find out more about your ATM experience so we can continue to improve. Please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica ^sam

• F

  Fernando Diaz
  1

  How is this corporate greed bank still in business? Why are we waiting in line for nearly 2 hours to see a teller when they have about 30 empty window tellers with only 2 actual people working behind the windows. Poor tellers are so stressed and it seems like supervisors or managers avoid eye contact with you and stare at their computer screens and avoid any type of greeting to the average walk in customer.