Bank of America (with Drive-thru ATM) Barton Rd, Grand Terrace

Bank of America (with Drive-thru ATM) Reviews

• D

  Debra Hysmith
  1

  I understand covid but when your website says your open and gas is almost $5.00 a gallon, you drive there and doors are locked there's a problem. Yes there are other ways to bank electronically and so forth but this transaction we needed to go inside. Some people aren't able to drive and make special arrangements to get there.

  Response from the owner

  Hi Debra. We’re sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you to help with any account related concerns. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^marty

• C

  Chris Tian
  1

  Definitely worst than DMV. 10 ppl in line one teller. Worst experience on BOA

• J

  Johnny Ringo
  5

  Thank you Alyssa for answering your phone and taking care of your customers to fullest extent! I called 6 other branches and was unsuccessful in reaching anybody. Your diligence and accuracy is greatly appreciated! ⭐⭐⭐⭐⭐

• C

  Christopher Rusch
  1

  I would give no stars but didn't have that option, 5 employees in the bank but only 1 teller. Really?

  Response from the owner

  Hi Christopher. We offer convenient alternatives for some transactions available at the financial center. Please let us know if you have questions about handling these items through Mobile Banking, ATM, or ATM with Teller assist. If you don’t have our mobile banking app, here’s how you can sign up: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. ^ines

• J

  JeffreyBowens
  4

  Unlike some other locations where it might be a long line and very few tellers assisting customers this location was quite the opposite. When I went in I was able to handle everything extremely quickly and had a nice experience with the staff. I would definitely recommend using this branch.

• S

  Sam G
  5

  Never had an issue, tellers are always more than happy to go out their way to help you. Other locations always give me issues when ordering new bills, this place never does.

• J

  Jennifer Kline
  4

  Very seldom is there more than 3 or 4 people waiting in the teller line. Clean lobby. Friendly & helpful staff. Drive thru & walk up ATMs. Never have to wait long. Well lit at night.

• J

  Jackie Velazco
  1

  Worst branch I've ever been to they never have enough tellers at the windows. The line is literally out near the door and they just have one sometimes two tellers open.

• c

  cris estrada
  3

  Need more tellers on first day after a Monday holiday, lines ridiculous long had to leave and return 2 times due to other commitments- frustrated

• B

  Brianna Barnett
  1

  Worse wait than a DMV. One teller for a full line of people at noon.