Bank of America (with Drive-thru ATM) Cornwell Dr, Bridgeton

Bank of America (with Drive-thru ATM) Reviews

• V

  Victory
  5

  Not sure about Bank of America yet since I’m a new customer but the staff at the Bridgeton branch were very nice, polite and knowledgeable. Not just with me but with the other customers that came in while I was in airing to open an account (not long wait). Saw a few customers that didn’t speak English and pretty much the hole staff spoke Spanish so you are covered there if you are a hispanic immigrant. For me the way a company treats you is just as important as the quality of service you get. Good job.

• a

  alessio marin
  5

  Laurence Gonzalez was very respectful, friendly, knowledgeable, quick, and helped me out completely with reopening my account. Extremely personable and would recommend to anybody.

  Response from the owner

  Hi Alessio, Thanks for letting us know how helpful Laurence was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^Annette

• E

  Evan Pierce
  3

  The only thing I am not happy with is them cutting off my card when "suspicious" activity happens and you HAVE to CALL them and (I had to) wait literally 30 minutes to get it back on. Wish the mobile app could clear it.

• R

  Rick Murad
  1

  No one will ever pickup the phone. Once we need to talk to the manager who was there and refused to help. Something is wrong with this place.

  Response from the owner

  It's disappointing to hear that your experience wasn't at the level you expected. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

• E

  Ed Haldeman
  5

  Great experience. Opened an estate account and two trust accounts. It was a smooth, efficient and competent process!

• D

  DSW
  1

  Bank of America’s Customercare is terrible they don’t answer the phones, and very poor communication skills !!

• Z

  Zule
  1

  There were good things and bad things about this branch, but this business is being very poorly managed.