Bank of America (with Drive-thru ATM) E Main Rd, Middletown

Bank of America (with Drive-thru ATM) Reviews

• M

  Mary O'Keefe
  5

  I've been banking here almost 2-1/2 yrs and the entire team is fantastic. They are a true community bank and very kind hearted. I recently felt quite dizzy and they were incredibly kind and supportive, they found me a place to rest and brought me water. Truly the kindest bankers ever.

  Response from the owner

  Hi Mary. Thank you for being a valued Bank of America customer. We hope everything is ok and appreciate the positive review about your experience. ^Matthew

• J

  Jason Gaudette
  1

  I'll never do my banking again with BoA. Terrible customer service and fraudulent practices. Stay away.

  Response from the owner

  Hello Jason. We'd like to know more. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^nicole

• P

  Pamela Rivera
  1

  Was traveling and needed to cash a check. Husband and I signed it. Teller wouldn’t let us cash the check without both present, both licenses and even then kept pushing for deposit as opposed to cashing. Teller refused to make eye contact and insisted husband come get me from the car to ensure I was present for cashing. Absolutely horrible customer service with zero eye contact, zero “hello, how are you”, and consistent aversion to actually accomplishing task asked for by us-the costumer.

  Response from the owner

  It's disappointing to hear that your experience wasn't at the level you expected. Your security and the security of your account is very important to us. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

• K

  Kasey Botelho
  1

  I’ve had the account open for about a month, I’ve had 3 issues with them since opening. Checks not being deposited, money being stolen out of my account, and fees that were never mentioned. Don’t waste your time with customer service, waited an hour on hold and never got through to a single person.

• F

  Frank Jon
  3

  Use to be a decent bank. Bank with the for over 20 years. Then they started added weird fees. So we moved banks.

• T

  Thomas Miller
  3

  Ok place to bank. I pay my rent here so the landlord can get his money. Has atm inside vestibule you can use and not stand in line.

• P

  Pegeman 1
  5

  Just got in, withdrew some money and the line went very fast. The teller was very fast and polite.

• B

  Brian Paquin
  1

  Every time I try to go there you're closed. Every time I check Google your hours have changed.

• K

  Kevin V
  5

  Good bank the tellers are nice and quick.