Bank of America (with Drive-thru ATM) Wells Plz, Wells

Bank of America (with Drive-thru ATM) Reviews

• S

  Stormy Wimber
  5

  I stopped in right after opening as I las tribute needed something notarized. Typically you need an appointment but they were so helpful and so so accommodating! Everyone here was so nice and helpful, I was also able to do a change of address and change my last name to my married name. Again, great customer service!!

  Response from the owner

  Thank you for being a valued Bank of America customer. We appreciate the positive review about your experience.

• H

  Harry Furman
  1

  I went to get a cashier’s check at 1:30 pm. The sign on the door said open 9am to 4 pm. The door was locked. I knocked on door and the manager came out and said that they needed to close for 1/2 hour so employees could have lunch, I said I guess the customer comes second at B of A and she went into a hissy fit and said that I needed to wait a half hour. I waited a half hour and 2 policeman came and said they were arresting me for disorderly conduct.. I am filing a suit against the Bank of America for 3 different charges.. I have been a customer for over 25 years. THIS IS HOW THEY TREST A GOOD CUSTOMER?

  Response from the owner

  Hello Harry. We value your business and sorry to hear this happened. We’ll certainly be sharing your experience with our leadership team and would like to know more. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^rosie

• s

  susan kanak
  1

  I went to the Wells branch of BAC last Saturday at 10:30 am and found it closed, despite posted hours saying the branch is open 9 - 12 on Saturdays. This morning, Monday, the bank was still closed with no change of hours posted on the door. What's going on? Are you ever going to notify customers?

  Response from the owner

  Hi Susan. We apologize for any inconvenience. Some locations may either be temporarily closed or operating at limited hours. Here is a link that can help you quickly find your nearest locations and hours: https://locators.bankofamerica.com/. Thank you. ^susan

• B

  Bill Shoemaker
  5

  I love Bank of America. If you're a customer and you show them your debit card they roll out the red carpet. Great location. Thanks

• C

  Charlotte Kinkade
  4

  The only things I'd improve is lower checking account fees and more ATM locations. The people that work at this wells branch are very pleasant and eager to help!

• L

  Lawrence Fernald
  1

  Worst service from any bank that I have ever done business with, very incompetent.

• c

  chanita Kanchawee
  1

  Bad service! It seems they don’t want to work

• C

  Christine Mercier
  5

  Thank you for your window offering language in French! Much appreciated !